Legacy Restore Backups showing blank in whm

ravijas

• September 30, 2014 09:35

Hi, After clicking on Legacy Restore Backups in whm getting blank page. Current Version: WHM 11.44.1 (build 18) Error logs:
--------- Failed to execute sql method selectall_hashref: DBD::mysql::db selectall_hashref failed: Incorrect information in file: './whmxfer/sessions.frm' at /usr/local/cpanel/Cpanel/DBBackend.pm line 144 Cpanel::DBBackend::_retried_sql(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__) called at /usr/local/cpanel/Whostmgr/Transfers/SessionDB.pm line 70 Whostmgr::Transfers::SessionDB::list_session_details('Whostmgr::Transfers::SessionDB=HASH(0x19c62f50)', 'ARRAY(0x19bfaf00)', 'legacybackuprestore') called at whostmgr/bin/whostmgr5 line 1116 main::backuprestore() called at whostmgr/bin/whostmgr5 line 266 ---------
Any idea?

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  ravijas

  • September 30, 2014 16:28

  Support Request submitted Id 5522495

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  cPanelMichael

  • September 30, 2014 19:08

  Hello :) The error message you provided indicates the "whmxfer" database might be corrupted. I see you have closed the support ticket. Is the issue now resolved, and if so, would you mind sharing the solution? Thank you.

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  ravijas

  • October 02, 2014 16:53

  Hi, Yes correct. whmxfer was corrupted. Just dropped it and run: /usr/local/cpanel/scripts/setup_whmxfer_db Thanks. RaviJas.

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  cPanelMichael

  • October 02, 2014 19:38

  I am happy to see the issue was resolved. Thank you for updating us with the outcome.

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