Missing Parked Domain

ExtremeGuy

• October 02, 2014 18:15

Hi everyone, I was attempting to park a domain "example.org" on top of another domain. I had entered "example.org" in the "Domain to Park" section, and had started typing "foo" in the "Park" section. Then, probably due to some brain malfunction, I clicked submit without selecting a domain to park on top of. I assume it worked because I had "foo" typed in the "park" field. The entry was added, but now I cannot unpark the mistaken entry as there is no "foo". I can't repark it as it says it is already parked elsewhere. How do I recover "example.org" so that I can repark it correctly? For reasons beyond my current control, I am still on a very old WHM 11.30.0 Jason

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  cPanelMichael

  • October 03, 2014 13:49

  ]For reasons beyond my current control, I am still on a very old WHM 11.30.0

  
  Hello :) Could you elaborate on what's preventing you from updating cPanel so we can help you address that issue? This is a very old version of cPanel that is unsupported and needs to be updated to prevent these types of issues. Thank you.

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  ExtremeGuy

  • October 05, 2014 22:25

  There's a few things stopping me doing the update: - I don't know what applications may or may not break by updating. As I inherited this setup, I am not 100% familiar with what changes have been made, or why it was never updated in the first place. This is the same reason I have not yet ran EasyApache as I do not know what applications may be affected. - The OS is still CentOS 5.2 - I do not know if the latest WHM and CPanel will be adversely affected by this. Upgrades are on the roadmap, but I currently need to address this problem. Where can I find and adjust the ownership of the parked domain?

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  cPanelMichael

  • October 06, 2014 16:51

  You can manually remove the entries for this domain name from the following files/locations:
  /var/cpanel/userdata/$username/main /var/cpanel/userdata/$username/$primarydomain /var/cpanel/users/$username /etc/userdatadomains
  Then, rebuild the Apache configuration file via:
  /scripts/rebuildhttpdconf
  Also, ensure the DNS Zone for the domain name is removed:
  /scripts/killdns $domain
  Thank you.

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  ExtremeGuy

  • October 07, 2014 00:01

  Thank you very kindly for your response. As it turns out, all I need to run was the script to kill off the DNS entries. The mistake I had made did not alter any of the files in the userdata. Jason

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  cPanelMichael

  • October 07, 2014 13:13

  I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

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