Server still on version 11.38, hasn't updated to 11.44

zerokarma

• October 10, 2014 12:51

I have two servers with softlayer, one of them the Cpanel version is up to date at version 11.44.1 but the other one is still at 11.38.2 even after running the update. What might be preventing it from updating to the newer version?

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  zerokarma

  • October 10, 2014 18:15

  Ok I tried a manual update again and I get this error: Sysup: Needed system RPMs were not installed: python-simplejson

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  triantech

  • October 13, 2014 07:31

  Hey, Can you try running the following script ? # /usr/local/cpanel/scripts/check_cpanel_rpms --fix

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  cPanelMichael

  • October 13, 2014 15:00

  Hello :) Please ensure that package is installed. EX:
  yum install python-simplejson
  Thank you.

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  zerokarma

  • October 15, 2014 14:09

  ]Hello :) Please ensure that package is installed. EX:
  yum install python-simplejson
  Thank you.

  
  I tried running that and this is what it gives me:
  Loaded plugins: rhnplugin, security Traceback (most recent call last): File "/usr/bin/yum", line 29, in ? yummain.user_main(sys.argv[1:], exit_code=True) File "/usr/share/yum-cli/yummain.py", line 309, in user_main errcode = main(args) File "/usr/share/yum-cli/yummain.py", line 161, in main return exFatal(e) File "/usr/share/yum-cli/yummain.py", line 64, in exFatal logger.critical('\n\n%s', to_unicode(e)) File "/usr/lib/python2.4/logging/__init__.py", line 1019, in critical apply(self._log, (CRITICAL, msg, args), kwargs) File "/usr/lib/python2.4/logging/__init__.py", line 1078, in _log record = self.makeRecord(self.name, level, fn, lno, msg, args, exc_info) File "/usr/lib/python2.4/logging/__init__.py", line 1064, in makeRecord return LogRecord(name, level, fn, lno, msg, args, exc_info) File "/usr/lib/python2.4/logging/__init__.py", line 226, in __init__ if args and (len(args) == 1) and args[0] and (type(args[0]) == types.DictType): TypeError: 'NoneType' object is not callable
  

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  cPanelMichael

  • October 15, 2014 19:07

  Please check to see if the following URL helps:

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  zerokarma

  • October 17, 2014 15:37

  ]Please check to see if the following URL helps:

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  cPanelMichael

  • October 20, 2014 17:48

  There is a section called "Resolution" on the referenced URL that provides you with some methods you can use to address the issue. Note that this is an issue with your system package manager (YUM) as opposed to a problem with the cPanel software itself. Thank you.

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