issue connected to my server

Hello I m regularly disconnected from whm and i can t reconnect immediately, and one of my collegue (working from home) ha hasn t been able to connect to root or anyother account via ftp or sftp. I don t know what to do really.

erver version: SSH-2.0-OpenSSH_5.3
Suivi :	Using SSH protocol version 2
Suivi :	We claim version: SSH-2.0-PuTTY_Local:_Aug__7_2013_21:23:58
Suivi :	Doing Diffie-Hellman group exchange
Suivi :	Doing Diffie-Hellman key exchange with hash SHA-256
Suivi :	Host key fingerprint is:
Suivi :	ssh-rsa 2048 65:40:35:89:de:2d:61:e4:00:69:af:5e:3f:94:20:b0
Suivi :	Initialised AES-256 SDCTR client->server encryption
Suivi :	Initialised HMAC-SHA1 client->server MAC algorithm
Suivi :	Initialised AES-256 SDCTR server->client encryption
Suivi :	Initialised HMAC-SHA1 server->client MAC algorithm
Suivi :	Pageant is running. Requesting keys.
Suivi :	Pageant has 0 SSH-2 keys
Commande :	Pass: ************
Suivi :	Sent password
Suivi :	Access denied
Erreur :	"chec de l'authentification.
Suivi :	CControlSocket::DoClose(1030)
Suivi :	CSftpControlSocket::ResetOperation(1094)
Suivi :	CControlSocket::ResetOperation(1094)
Erreur :	Erreur critique
Erreur :	Impossible d'"tablir une connexion au serveur
Suivi :	CFileZillaEnginePrivate::ResetOperation(1094)

Oct  9 16:48:54 serveur sshd[15486]: Failed password for invalid user admin from 122.225.109.109 port 47459 ssh2
Oct  9 16:48:54 serveur sshd[15487]: Disconnecting: Too many authentication failures for admin
Oct  9 16:48:54 serveur sshd[15486]: PAM 2 more authentication failures; logname= uid=0 euid=0 tty=ssh ruser= rhost=122.225.109.109 
Oct  9 16:48:55 serveur sshd[15495]: pam_unix(sshd:auth): authentication failure; logname= uid=0 euid=0 tty=ssh ruser= rhost=122.225.109.109  user=root
Oct  9 16:48:55 serveur sshd[15490]: pam_unix(sshd:auth): authentication failure; logname= uid=0 euid=0 tty=ssh ruser= rhost=122.225.109.109  user=root
Oct  9 16:48:58 serveur sshd[15495]: Failed password for root from 122.225.109.109 port 50735 ssh2
Oct  9 16:48:58 serveur sshd[15490]: Failed password for root from 122.225.109.109 port 48458 ssh2

mageshm

October 10, 2014 07:29

@ seizart, 1) The above output shows different ssh port every instant, try to login with proper ssh port 2) Do you have admin user to login ssh ? 3) If you have CSF or other firewall disable and try to access ssh and let me know the causes.

seizart

October 10, 2014 12:33

how do i know if i have a firewall ? i just installed cpanel no modify anything

cPanelMichael

October 14, 2014 18:24

Hello :) You can install CSF if you want an easier tool for managing your firewall rules: [url=http://configserver.com/cp/csf.html]ConfigServer Security & Firewall Check to make sure you are using the correct username/password combination when accessing SSH. Thank you.

October 16, 2014 16:15

is it compatible with cpanel? can i install it on whm? If i don t install it where should i look for to unlock from root access ?

October 20, 2014 17:55

Yes, it's compatible with cPanel/WHM and it's manageable from the UI. It's likely a good idea to start with installing this firewall and then check to see if the issue persists. Thank you.

October 21, 2014 14:21

i installed CSF, still same issue: i even add this ip to the white list Oct 21 10:00:52 serveur pure-ftpd: (?@24.201.15.xxx) [INFO] New connection from 24.201.15.xxx Oct 21 10:00:58 serveur pure-ftpd: (?@24.201.15.xxx) [WARNING] Authentication failed for user [root] Oct 21 10:00:58 serveur pure-ftpd: (?@24.201.15.xxx) [INFO] Logout.

Peoplespaces

October 21, 2014 15:02

Try port 2289

October 21, 2014 15:05

The logs show that you are attempting to access FTP as "root". That is not permitted by default. Instead, access FTP as the account username or as the FTP account you created through cPanel. Thank you.

issue connected to my server

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