404 - Remote domain error

vagkaefer

• October 14, 2014 07:00

Hello guys, all right? So, I have a problem and have no idea how to solve it since I performed the same procedure several more times and always worked. I have a domain.com, on a remote host called server1. On server1 I create a subdomain of sub.dominio.com type and point the DNS to server2. Then I create on Server2 sub.dominio.com account. Always worked but this time the server is returning 404 error I sent the files to public_html / normally. I wonder what is happening?

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  cPanelMichael

  • October 15, 2014 14:03

  Hello :) Have you checked to verify the subdomain resolves to the correct IP address? Thank you.

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  vagkaefer

  • October 15, 2014 17:37

  Yes Michael, the ip of the subdomain is correct. The impression I have is that apache is not the correct address. It seems he does not carry the public_html folder. I have now realized that the new bills are also becoming the same. If I try to access the site by xxx.xxx.xxx.xxx/~user/ appears correctly. But if you access the page from the domain cgi-sys / appears defaultwebpage.cgi

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  cPanelMichael

  • October 15, 2014 19:34

  You can try rebuilding the Apache configuration file via:
  /scripts/rebuildhttpdconf
  If the issue persists, feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  JefferyM.

  • October 17, 2014 05:19

  Hello, Did this resolve your issue? If not have you already tried clearing your browser's cache? The default page tends to persist in local cache rather than the actual page even prior to the issue being resolved.

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  vagkaefer

  • October 21, 2014 12:55

  ]Hello, Did this resolve your issue? If not have you already tried clearing your browser's cache? The default page tends to persist in local cache rather than the actual page even prior to the issue being resolved.

  
  Hello Jeffery, Yes, we clean the cache, check the ips and usually try to put a index.php or other file to get out of the CGI page. [COLOR="silver">- - - Updated - - -

  ]You can try rebuilding the Apache configuration file via:
  /scripts/rebuildhttpdconf
  If the issue persists, feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

  
  Hello Michael, we execute the command but did not work.

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  cPanelMichael

  • October 21, 2014 14:15

  Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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