Enable Backups in WHM

daveboulter42

• October 20, 2014 23:28

Hi, running WHM 11.44.1 and we dont have a Backup button. How do we enable this? See attached Console snapshot that has the button after Locales, we dont. Thanks in advance. /daveb.vB

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  server9host

  • October 21, 2014 06:06

  Hello, AS per your access level you have reseller account. Backup configure option available only for root access WHM. You need to contact to your hosting provider to for backup configuration. Thanks

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  daveboulter42

  • October 21, 2014 12:06

  actually I have root access, we are a hosting provider. The VPS our data centre provider provisioned for us came with WHM. Did the install incorrectly?

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  server9host

  • October 21, 2014 12:14

  Hello, Please perform upcp to update your cpanel. You can update your cpanl using below command : /scripts/upcp --force Thanks

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  cPanelMichael

  • October 21, 2014 13:55

  Hello :) Check to ensure you are logged in as "root" and not with an alternate username. Thank you.

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