CSF message - Unable to obtain exim queue length within 30 seconds - Timed out

AdamDresch

• October 26, 2014 06:01

Hi all We keep getting this email every night from LFD/CSF which says: Unable to obtain exim queue length within 30 seconds - Timed out Yet, the email queue is normal, it can be accessed ok via Configserver's mail queue manager and the WHM Mail queue manager. The load is reasonable (1.00-2.00) Any idea why it keeps having issues with the queue? Tried restarting both Exim and CSF, but still get the same email every night

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  deadlock

  • October 27, 2014 08:03

  I've been getting the same thing so it's not just you.

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  cPanelMichael

  • October 28, 2014 14:05

  Hello :) You may want to report this issue to ConfigServer's support forums if you think it might be a bug with their application: [url=http://forum.configserver.com/viewforum.php?f=6]ConfigServer Community Forum • View forum - General Discussion (csf) Thank you.

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  AdamDresch

  • October 30, 2014 16:59

  No replies on CSF's forums so far. Haven't been able to figure out why it does it Ok, so the time stamp on the last two emails is 03:35 UPCP runs at - 3:30am Is it possible upcp is causing too much load and thus, affecting CSf's ability to access the exim queue?

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  cPanelMichael

  • October 30, 2014 17:11

  You could review the load and disk I/O during the process using the steps on the following thread to see if you notice anything out of the ordinary: Troubleshooting High Loads On Linux Systems Thank you.

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  AdamDresch

  • October 30, 2014 17:32

  Thanks Michael I'll review that thread. :)

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  AdamDresch

  • October 30, 2014 17:44

  Been looking through the exim_mainlog When the email is sent out, this is what shows in the log: $ 2014-10-30 03:35:19 cwd=/etc/csf 2 args: /usr/sbin/exim -bpc 2014-10-30 03:35:49 cwd=/etc/csf 4 args: /usr/sbin/sendmail -f root -t 2014-10-30 03:35:49 1XjgWb-002MbJ-Vl <= root@xxxxxxx U=root P=local S=536 T="lfd on xxxxxxxxx: Email queue size alert" for root 2014-10-30 03:35:50 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1XjgWb-002MbJ-Vl 2014-10-30 03:35:50 1XjgWb-002MbJ-Vl => monitoring@xxxxxxx R=lookuphost T=remote_smtp H=mail.xxxx.comxxxxxxx14-10-30 03:35:50 1XjgWb-002MbJ-Vl Completed

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  cPanelMichael

  • October 30, 2014 18:20

  I don't believe anything is out of the ordinary with the Exim log output you provided. Thank you.

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