Tls port

webstyler

• November 01, 2014 05:42

As write here [url=http://cpanel.net/getting_the_most_out_of_your_systems_firewall/]Getting the most out of your system's firewall. | cPanel, Inc. SMTP TLS = port 465 but what's port TLS for IMAP/POP3 ? Thanks

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  Infopro

  • November 01, 2014 10:55

  In your cPanel > Mail section > Email Accounts > to the far right of your email account listed there, click the More menu. Then click Configure Email Client. You'll find what you seek listed there.

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  webstyler

  • November 01, 2014 15:46

  Yes, but Incoming not work I get this info Incoming port 993 imap / 995 pop3 Outgoing port 465 I configure as tls with port indicated but smtp work, pop3/imap not any suggest ?

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  Infopro

  • November 01, 2014 18:15

  Sure, have you checked your firewall configuration?

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  webstyler

  • November 02, 2014 09:08

  yes, sure work fine as SSL. but if on client set TLS not work Firewall have right port open, I have also try to disable for testin, not work

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  cPanelMichael

  • November 03, 2014 17:49

  ] I configure as tls with port indicated but smtp work, pop3/imap not

  
  Hello :) Could you let us know the specific error message you are receiving? Thank you.

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  webstyler

  • November 03, 2014 18:05

  ]Hello :) Could you let us know the specific error message you are receiving? Thank you.

  
  Yes I set IMAP account with port 993/465 SSL/SSL -> work I set IMAP account with port 993/465 SSL/SSL -> NOT work Mail client try to connect but after any minutes give error: "Login to incoming mail server (IMAP): The connection was closed unexpectedly from the server. Possible causes: problems with the server or network, or a long period of inactivity." "Send test email message: The operation timed out waiting for a response from the server for sending (SMTP). If you continue to receive this message, contact your server administrator or Internet service provider (ISP)."

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  cPanelMichael

  • November 03, 2014 18:59

  Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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