Cpanel update failure in upcp

fate12

• November 06, 2014 09:38

Since two days I get this in my mail from on all my servers. Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1415202235.log` failed, exited with code 12 (signal = 0) Anyone knows whats wrong and how to fix it? Thanks!

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  cPanelMichael

  • November 06, 2014 15:35

  Hello :) Please post the output of the last several lines from: /var/cpanel/updatelogs/update.1415202235.log Thank you.

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  fate12

  • November 06, 2014 18:11

  Hi Michael, From one of the servers: => Log opened from cPanel Update (upcp) - Slave (2869) at Wed Nov 5 22:11:01 2014 [20141105.221101] Detected cron=1 (cron mode set from command line) [20141105.221101] 1% complete [20141105.221101] Running Standardized hooks [20141105.221101] 2% complete [20141105.221101] mtime on upcp is 1408351408 (Mon Aug 18 10:43:28 2014) ---------------------------------------------------------------------------------------------------- => Log opened from /usr/local/cpanel/scripts/updatenow (2871) at Wed Nov 5 22:11:01 2014 [20141105.221101] Detected version '11.44.1.19' from version file. [20141105.221101] Using mirror '75.127.84.226' for host 'httpupdate.cpanel.net'. [20141105.221101] Target version set to '11.46.0.12' [20141105.221101] Switching to 11.46.0.12 to determine if we can reach that version without failure. [20141105.221101] Retrieving and staging /cpanelsync/11.46.0.12/cpanel/scripts/updatenow.static.bz2 [20141105.221101] Using mirror '91.121.124.18' for host 'httpupdate.cpanel.net'. [20141105.221102] Set permissions on /usr/local/cpanel/scripts/updatenow.static-cpanelsync to 0700 => Log closed Wed Nov 5 22:11:02 2014 ---------------------------------------------------------------------------------------------------- => Log opened from /usr/local/cpanel/scripts/updatenow.static-cpanelsync (2871) at Wed Nov 5 22:11:02 2014 [20141105.221102] Detected version '11.44.1.19' from version file. [20141105.221102] Running version '11.46.0.12' of updatenow. [20141105.221102] Using mirror '91.121.124.18' for host 'httpupdate.cpanel.net'. [20141105.221102] Target version set to '11.46.0.12' [20141105.221102] Checking license [20141105.221102] License file check complete => Log closed Wed Nov 5 22:11:02 2014 [20141105.221102] 17% complete [20141105.221102] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1415221861.log` failed, exited with code 255 (signal = 0) => Log closed Wed Nov 5 22:11:02 2014
  

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  cPanelMichael

  • November 06, 2014 18:15

  Please open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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