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ping: unknown host

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3 comments

  • cPanelMichael
    Hello :) Do you get accurate results when using the "dig" command? EX:
    dig $sub-domain dig @localhost $sub-domain
    Thank you.
    0
  • irTech
    yessss i have moved this website from another server by using express transfer, but after that the customer has not changed his domain DNS's. and i think it is the issue... is'nt there any other way that we can fix this without changin DNS's ?
    0
  • cPanelMichael
    You will need to have the name servers updated at the registrar so the domain name points to the new server. Or, update the DNS zone on the source server so it resolves to the new IP address. Thank you.
    0

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