Transferring Account

Brinks

• November 07, 2014 11:13

I am trying to transfer a account from one server to another but when I do I get this error... .vB Any idea how to fix this?

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  Infopro

  • November 07, 2014 22:46

  There's another thread here with similar error reported: Re: Restoring backup archive - cPanel Forums Are you able to backup the account manually?

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  mochima

  • November 08, 2014 11:57

  Hi When we try to do it we get: The system failed to connect to "Server" on port "22" because of an error: Connection refused We are using Transfer Tool Any ideas? Diego R [COLOR="silver">- - - Updated - - - More of the error Trying to fetch cpmove file via cPanel XML-API! Fetching current backups from remote server"cPanel Login Failed: HTTP/1.0 900 NET OR SSL ERROR /usr/local/cpanel/scripts/getremotecpmove 19831: open_tcp_connection: failed `198.1.107.141', 2083 (Connection refused) Failed to fetch cpmove file via cPanel XML-API. Failed: Error while executing "/usr/local/cpanel/scripts/getremotecpmove": The "/usr/local/cpanel/scripts/getremotecpmove" command (process 19831) reported the "EPERM" (1) error when it ended. Diego R

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  Infopro

  • November 08, 2014 13:33

  Are you able to perform a Full Website Backup from within that cPanel account? Not transfer, just back it up, from within the cPanel account. Leaving the backup on the server. Does that work?

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  mochima

  • November 08, 2014 20:42

  Hi Yes we make a backup within the cPanel account an it work Diego R

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  cPanelMichael

  • November 13, 2014 16:04

  Hello :) Check to see if you can make SSH connections from the destination server to the source server. It's important for this to work in order for the transfer to proceed successfully. Thank you.

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