Backup Configuration

popeye

• November 19, 2014 09:21

Hi i use Configure Backup Directory in cpanel and all the backups get sent to remote server. But if i use /backup as the default path in Configure Backup Directory my quotas stop working so what is the default path that should be used ?

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  24x7server

  • November 20, 2014 04:54

  Hello, Can you please let us know what exact issues are you getting with the quota and also provide us mount command output so that we can assist you on this.

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  popeye

  • November 20, 2014 09:07

  I don't have a drive mounted for backups i think that's the problem

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  cPanelMichael

  • November 20, 2014 14:08

  Hello :) Are you disabling the "Retain backups in the default backup directory" option in the backup interface? Thank you.

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  popeye

  • November 20, 2014 15:00

  Yes and if i put /backup it messes my quotas up all the time.

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  cPanelMichael

  • November 20, 2014 17:32

  ]Yes and if i put /backup it messes my quotas up all the time.

  
  Please open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  popeye

  • November 20, 2014 17:44

  I have had a few tickets open about this, but they say i need a new partition then it wont effect quotas

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  cPanelMichael

  • November 20, 2014 18:17

  ]I have had a few tickets open about this, but they say i need a new partition then it wont effect quotas

  
  Could you let us know the ticket number of your most recent one? Thank you.

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  popeye

  • November 20, 2014 19:16

  Id 5510663

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  cPanelMichael

  • November 21, 2014 16:10

  The information in the support ticket is accurate. You need to change the backup location to a separate partition than what's used for your accounts. Please post the output from the following command:
  mount
  Thank you.

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  popeye

  • November 21, 2014 16:13

  Yes i know that's what i said you need a new partition /dev/sda3 on / type ext4 (rw,usrjquota=quota.user,jqfmt=vfsv0) proc on /proc type proc (rw) sysfs on /sys type sysfs (rw) devpts on /dev/pts type devpts (rw,gid=5,mode=620) tmpfs on /dev/shm type tmpfs (rw) /dev/sda1 on /boot type ext4 (rw) /dev/sda8 on /home type ext4 (rw,usrjquota=quota.user,jqfmt=vfsv0) /dev/sda7 on /tmp type ext4 (rw,noexec,nosuid) /dev/sda5 on /usr type ext4 (rw,usrjquota=quota.user,jqfmt=vfsv0) /dev/sda2 on /var type ext4 (rw,usrjquota=quota.user,jqfmt=vfsv0) none on /proc/sys/fs/binfmt_misc type binfmt_misc (rw) /tmp on /var/tmp type none (rw,noexec,nosuid,bind)

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  cPanelMichael

  • November 21, 2014 19:30

  ]Yes i know that's what i said you need a new partition

  
  This is accurate information. I was under the impression you were stating that the issue persisted even if backups were stored on a separate partition. Thank you.

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