WHM login problem

santbir

• November 19, 2014 03:18

Hi, I am new user to cloudlinux cpanel. I have recently installed cloudlinux cpanel on aws.amazon.com. Instance is successfully installed and running I am also able to SSH to instance by using putty. I have changed the root password as well but when I am trying to access WHM using brower by MyIPAddress/2087 and MyIPAddress/2086 and MyIPAddress:2087 but nothing is working for me every time I am getting error that the web page cannot be displayed. I am trying hard and waited more than 4 hours but still not working. please help me someone.

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  server9host

  • November 19, 2014 10:53

  Hello, Please try to use below link : Thanks

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  cPanelMichael

  • November 19, 2014 14:59

  Hello :) Yes, the correct URL when using a port includes a colon as mentioned in the previous post. EX:

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  santbir

  • November 20, 2014 05:27

  Not working I tried both url /http://IP:2086 /https://IP:2086 /http://IP:2087 /https://IP:2087 but not usefull these ports are not blocked in my firewalls but still getting error page cannot be displayed

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  cPanelMichael

  • November 20, 2014 17:34

  Have you tried accessing from an alternate connection or computer to rule out any local/ISP firewall restrictions? Thank you.

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  santbir

  • November 22, 2014 08:43

  Yes I tried access from different computer but same problem. I am stuck

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  24x7server

  • November 22, 2014 10:17

  Hello, I think you have not enable all cpanel port through your aws.amazon.com panel due to that you are getting issues, Please check that through your AWS panel and try to enable it.

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  santbir

  • November 22, 2014 21:25

  yes I configured security group and add port 2086 2087 and 2082 and allow access from anywhere. I did that. but problem was not because of security group I think. and it is weird when I ping public IP as well as Private IP but its says Request timed out. I not able to figure out whats happening

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  cPanelMichael

  • November 24, 2014 19:54

  Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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