Cpanel update failure during updatenow

logicexpertise

• November 19, 2014 06:12

I've been receiving an email with the subject "Cpanel update failure during updatenow" for the past 5 days. Here's an extract from the last part of the email:
------------------------------------------------------------------------------------------------------ ... [20141112.033341] Retrieving and staging /cpanelsync/11.46.0.12/cpanel/Whostmgr/Transfers/Systems/Htaccess.pm.bz2 [20141112.033341] Retrieving and staging /cpanelsync/11.46.0.12/cpanel/share/libraries/cjt2/dist/io/uapi-request.js.src.js.bz2 [20141112.033341] E md5sum mismatch (actual: e5fcf9ce74259bbead8f9ce4842465fe) (expected: 8283a7501a00f03eece7a0d271699d49) (size: 4096) [20141112.033341] Retrying download (attempt 2/5) [20141112.033341] E md5sum mismatch (actual: a91f8e6e3ae19a17f9aef496a200b2ff) (expected: 8283a7501a00f03eece7a0d271699d49) (size: 8192) [20141112.033341] Retrying download (attempt 3/5) [20141112.033342] E md5sum mismatch (actual: a91f8e6e3ae19a17f9aef496a200b2ff) (expected: 8283a7501a00f03eece7a0d271699d49) (size: 8192) [20141112.033342] Retrying download (attempt 4/5) [20141112.033342] E md5sum mismatch (actual: a91f8e6e3ae19a17f9aef496a200b2ff) (expected: 8283a7501a00f03eece7a0d271699d49) (size: 8192) [20141112.033342] Retrying download (attempt 5/5) [20141112.033342] E md5sum mismatch (actual: a91f8e6e3ae19a17f9aef496a200b2ff) (expected: 8283a7501a00f03eece7a0d271699d49) (size: 8192) [20141112.033342] The Administrator will be notified to review this output when this script completes [20141112.033342] E Detected events which require user notification during updatenow. Will send iContact the log ... ------------------------------------------------------------------------------------------------------------
The full email is too big to attach (1.4MB), but there is no error up until the extract above. Can somebody please help. Thanks, LOGIC EXPERTISE

• 

  cPanelMichael

  • November 20, 2014 12:30

  Hello :) Could you verify the server has enough disk space and inodes? Check the output of "df -h" and "df -i" during the upcp process to see if it's reaching 100% usage. Thank you.

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  logicexpertise

  • November 20, 2014 21:44

  Yes, that was it. There was 1.8G available on the /usr partition at the start of the update, but it seems it needed a minimum of 2G. Previously 1.6G seemed to have been enough. A check prior to starting would help. Thanks.

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  cPanelMichael

  • November 21, 2014 16:22

  ]Yes, that was it. There was 1.8G available on the /usr partition at the start of the update, but it seems it needed a minimum of 2G. Previously 1.6G seemed to have been enough. A check prior to starting would help. Thanks.

  
  This has been addressed recently: Fixed case 135913: Increase update/install blocker to 3GB from 1.6GB for /usr/local/cpanel. Thank you.

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