Adding Addon Domain Email

newbie123

• November 21, 2014 19:01

Hi all, Currently I have purchase a new shared dedicated IP hosting (Cpanel backend). I have add a new addon domain. The email running was fine untill I made a changes to its A record of www.domain.com pointing to other IP. How could I possibly configure this. It is related to MX record? How to configure it to work?

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  24x7ss

  • November 22, 2014 04:53

  You can point the MX record to that dedicated IP and wait for sometime for DNS propagation. Mails will start working fine. Also, In WHM >> exim configuration there is a setting which your hosting provider can set "Allow mails from dedicated IP" then only your mails will use that particular IP for sending/receiving mails.

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  cPanelMichael

  • November 24, 2014 14:55

  Hello :) Could you elaborate on the specific error message or issue you are having with the email? Ensure the MX destination is a hostname that resolves to your server's IP address. Note the MX destination should be a hostname and not an IP address itself. Thank you.

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