Unable to Modify an Account (user)

markhubert

• November 21, 2014 08:49

When trying to modify an account (in this instance turn on Shell Access) We are getting: Sorry the user vinmoto.HZ4nla3OgJq3UpWsBsmNYYO6TYapsuMs does not exist Any suggestions appreciated.

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  cPanelMichael

  • November 24, 2014 12:43

  Hello :) Please review the following file: /var/cpanel/users/$username Replace "$username" with the username of the account. Look to make sure the "user=" entry is valid in this file. Thank you.

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