Can't Add Subdomain

LSielski

• November 21, 2014 21:06

I recently went to setup a website on a VPS, everything is working fine except the fact that I can't add sub domains because I get the error. "The system experienced a problem during the creation of the "cp" subdomain." Does anyone know why this may be caused? Any help would be awesome!

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  cPanelMichael

  • November 26, 2014 14:18

  Hello :) Could you let us know the output to /usr/local/cpanel/logs/error_log when this happens? Thank you.

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  Rakib Ahmed

  • January 28, 2015 17:57

  "The system experienced a problem during the creation of the "test" subdomain." this message show for only one domain in my server. and all other domain subdomain creation is ok. How i solve this problem ?

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  cPanelMichael

  • January 29, 2015 15:55

  There are several potential causes, but it's difficult to pinpoint any specific reason without additional details. Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  000

  • February 24, 2015 01:06

  Thanks. I have IDENTIC problem and i am root. "how i can repair? /usr/local/cpanel/logs/error_log show:
  [2015-02-23 21:00:56 -0500] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request error: namespace=[Cpanel] module=[domain] function=[ADD]: set error in context subdomain: statusmsg=[The adminbin "domain"" in the "Cpanel"" namespace call to function "ADD"" ended prematurely: The subprocess reported the "EPERM"" (1) error when it ended.] at /usr/local/cpanel/Cpanel/Wrap.pm line 127 Cpanel::Wrap::send_cpwrapd_request('namespace', 'Cpanel', 'module', 'domain', 'function', 'ADD', 'data', 'subdomain domain 1 /home/internet/public_html/subdomain', 'action', 'run', 'env', HASH(0x4e883c8)) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 105 Cpanel::AdminBin::adminrun('domain', 'ADD', 'subdomain', 'mydomain.com', 1, '/home/myuser/public_html/subdomain') called at /usr/local/cpanel/Cpanel/SubDomain.pm line 314 Cpanel::SubDomain::_addsubdomain('subdomain', 'domain', 1, 0, 'public_html/subdomain/') called at /usr/local/cpanel/Cpanel/SubDomain.pm line 183 Cpanel::SubDomain::addsubdomain('subdomain', 'domain', 1, 0, 'public_html/subdomain/') called at cpanel.pl line 3200 main::dosubdomain('addsubdomain', ARRAY(0x4df35b8)) called at cpanel.pl line 1984 eval {...} called at cpanel.pl line 1984 main::_api1(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, ARRAY(0x4df35b8), __CPANEL_HIDDEN__, undef, undef) called at cpanel.pl line 1662 main::real_exectag('') called at cpanel.pl line 4276 main::dotag_finished_headers(0) called at cpanel.pl line 4096 main::cpanel_parseblock(__CPANEL_HIDDEN__) called at cpanel.pl line 4010 main::y(GLOB(0x4589e10)) called at cpanel.pl line 5379 main::run_standard_mode() called at cpanel.pl line 831 [2015-02-23 21:00:56 -0500] warn [SubDomain::addsubdomain] Encountered error in SubDomain::addsubdomain: You do not have permission to create subdomains of the server"s hostname.
  

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  cPanelMichael

  • February 24, 2015 13:07

  ][2015-02-23 21:00:56 -0500] warn [SubDomain::addsubdomain] Encountered error in SubDomain::addsubdomain: You do not have permission to create subdomains of the server"s hostname.
  

  
  You can browse to the "Domains" tab in "WHM Home " Server Configuration " Tweak Settings" and enable the following option: "Allow users to park subdomains of the server"s hostname." Thank you.

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  Richard Beckker

  • May 25, 2015 14:50

  Thanks :) This fixed my problem at least.

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  Andrevw

  • November 22, 2015 18:52

  You can browse to the "Domains" tab in "WHM Home " Server Configuration " Tweak Settings" and enable the following option: "Allow users to park subdomains of the server"s hostname." Thank you.

  
  Thanks so much! Resolved my issue too! Andre

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