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backup questions

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6 comments

  • cPanelMichael
    Hello :) 1. The backup cron job starts at 2AM by default, but you can modify this via: "WHM Home " Server Configuration " Configure cPanel Cron Jobs" 2. The information is provided in the output of the command. EX: # /usr/local/cpanel/bin/backup --force [2014-11-26 08:01:12 -0500] info [backup] Started at Wed Nov 26 08:01:12 2014 [2014-11-26 08:01:12 -0500] info [backup] Process started in background. [2014-11-26 08:01:12 -0500] info [backup] Log file: /usr/local/cpanel/logs/cpbackup/1417006872.log
    However, you can also view the time stamp of the log itself. 3. It looks like invalid RRD files associated with the account. Were these accounts transferred or restored from another server? Thank you.
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  • audrey
    Hi Michael Thanks for your help. Yes, these accounts have been transferred from cpanel servers many times (they have been clients for years and every time we upgrade servers) Happy Thanksgiving Take Care Audrey
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  • cPanelMichael
    You can move those bandwidth files out of the way so they are regenerated in the correct format. However, note that you will lose the existing bandwidth data for those accounts. Keep in mind the message you see is not fatal, and won't prevent the backup from occurring. Thank you.
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  • audrey
    Hi Michael Thanks for letting me know that these errors will not prevent the backup from running. I will just ignore these errors. Is there anything else that moving sites from other cpanel servers may be a problem for backing up now and restoring in the future and/or copying to another cpanel server if I scp using ssh? Thanks again Take Care Audrey
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  • cPanelMichael
    It's normal to restore account backups on remote servers, so you should not encounter any problems. Feel free to let us know if you require any additional assistance or notice further issues. Thank you.
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  • audrey
    Thank you Michael!! Happy Holidays Take Care Audrey
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