Transfer from Directadmin do not work

Misiek

• November 28, 2014 13:29

The error is : da Creating archive... ERROR: sshcontrol failed because it went 900 seconds without reading any data. Retrying " Unknown option: compressed Unknown option: mysql Another pkgacct instance for this user is already running. at /tmp/.perl-ppk-qrcZfq/scripts/main.pl line 309. Done Any clue how to resolve this ?

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  cPanelMichael

  • December 02, 2014 20:23

  Hello :) You can try increasing the value of the following option under the "System" tab in "WHM Home " Server Configuration " Tweak Settings": Number of seconds an SSH connection related to an account transfer may be inactive before timing out (Minimum: 900; Maximum: 172,800) If the issue continues, feel free to open a support ticket using the link in my signature so we can take a closer look. We have a dedicated migration team that can review the issue and help you through the transfer process. Thank you.

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