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Unsupported distro detected

Endre Ottem
I'm trying to install cPanel on a ESXi server, but get this error message:
2014-12-02 06:09:22 433 ( INFO): 2014-12-02 06:09:22 434 ( INFO): Beginning Installation v3 2014-12-02 06:09:22 355 (ERROR): '/etc/redhat-release' is not managed by RPM. 2014-12-02 06:09:22 356 (ERROR): Unsupported distro detected. cPanel only supports CentOS, RedHat Enterprise, and CloudLinux 5 and 6 2014-12-02 06:09:22 357 (FATAL): Please re-install cPanel from a valid distro
The funny thing is that I'm installing it using "cPanel-CentOS-6.4-x86_64.iso" found on cPanel's website ([url=http://httpupdate.cpanel.net/]Downloads - cPanel Inc.). .vB .vB And there's no doubt that the distro is actually Centos:
[root@localhost ~]# cat /etc/redhat-release CentOS release 6.4 (Final)

Comments

15 comments

Date Votes
  • cPanelMichael
    Hello :) Please post the output from:
    rpm -q yum python centos-release package
    Also, is your hostname configured properly or is it set to "localhost"? Thank you.
    0
  • largestudio
    Problem in setup: Unsupported Distro hi dear, Im trying to install cpanel from the iso listed on cpanel.net for vps installation, after os installation, it says im trying to setup cpanel on a wrong os and cant continue. Whats wrong with my installation? please see the picture: .vB regards,
    0
  • Infopro
    I've merged your thread into this one largestudio, identical issue.
    0
  • largestudio
    ]I've merged your thread into this one largestudio, identical issue.

    thanks info ...
    0
  • largestudio
    I've Code rpm -q yum python centos-release package but recive message: .vB
    0
  • dwilliam16
    Same issue this morning. I thought I had missed something, but after re-downloading the ISO and trying 2 more times with various changes, I am getting the same error.
    0
  • danielwolff
    ]Same issue this morning. I thought I had missed something, but after re-downloading the ISO and trying 2 more times with various changes, I am getting the same error.

    I have the exact same problem. Tried to se anything, but the downloaded file is a binary, so... it's a no-no. Just can't work without this. :(
    0
  • largestudio
    mr, cPanelMichael where are you ? i answer request
    0
  • dwilliam16
    Anything new from anyone? Just tried again and still borked.
    0
  • largestudio
    yes still borked
    0
  • Infopro
    Has any of you opened a ticket to cPanel Technical Support yet?
    0
  • largestudio
    yes i open tiket :(
    0
  • Infopro
    ]yes i open tiket :(

    Ticket ID please. Thanks!
    0
  • largestudio
    cPanel tickets ID# 5777917
    0
  • dwilliam16
    Looks like it's working for me this morning, although the CentOS install part still says that some dependencies are missing. Meh, it's running. I'm happy.
    0

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