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Awstats not update

Comments

7 comments

  • 24x7ss
    You can update the status manually from cpanel or SSH /home/username/tmp/awstats edit file awstats.username.conf and search for AllowToUpdateStatsFromBrowser and replace 0 with 1 and from the browser then you can update the stats manually. If you are having server access then check cron service is running
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  • Osama Tariq
    I've do this before but still not working.
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  • cPanelMichael
    Hello :) Are you using Apache or an alternate third-party web server? Check to see if your Apache domlogs are populated with new data when you visit your websites (/usr/local/apache/domlogs). Thank you.
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  • Osama Tariq
    We're using easy apache.
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  • cPanelMichael
    Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.
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  • Osama Tariq
    There's no log within /usr/local/apache/domlogs/domainname
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  • cPanelMichael
    ]There's no log within /usr/local/apache/domlogs/domainname

    Were you able to open a support ticket so we can take a closer look? Thank you.
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