Problem with mailman when restoring an account

Fbarajas

• December 03, 2014 19:45

Hi! I'm transfering an account from one Cpanel server to another. This account includes a mailman list, but when I try to restore it, almost everything gets restored, except the mailman list. I get the following error: "Skipped: fc_general_domain.net mailman list" (fc_general is the name of the list, and domain.net is the site). Why was it skipped? How can I restore it? Thanks!

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  cPanelMichael

  • December 04, 2014 14:28

  Hello :) Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  Fbarajas

  • December 04, 2014 14:50

  Thanks, the support ticket is now open, with number 5782561

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  cPanelMichael

  • December 08, 2014 14:41

  To update, internal case number 118613 is open to address an issue where underscores is the mailing list name result in a failure to restore the list from backup. This is addressed as of cPanel version 11.46.1.1, which is currently only available in the "Current" build tier. Thank you.

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