I have a problem with "creating account"

tomescu

• December 06, 2014 01:48

.vB I think that the image say everything. The process it block there Please help me...

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  mageshm

  • December 06, 2014 07:55

  @tomescu, Pls verify the log for more information. # nano /var/cpanel/accounting.log

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  tomescu

  • December 06, 2014 08:53

  Thu Nov 6 16:02:32 2014:REMOVE:root:root:domain.com:realgame Mon Nov 10 19:20:00 2014:CREATE:root:root:unxxxxx.com:92.114.xxx.xxx:unxxxx Thu Nov 27 16:49:02 2014:CREATE:root:root:trafixxxxx.com:92.114.xxx.xxx:trafixxxxxxx
  (i have censured some info) nothing about this account (and it's still loading)

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  24x7server

  • December 06, 2014 11:03

  Hello, Are you getting any logs in /usr/local/cpanel/logs/error_log file ?

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  tomescu

  • December 06, 2014 13:40

  Could not chdir to /home/realserver at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 817. [2014-12-06 12:10:41 +0200] info [cpses_tool] MYSQL: Remove dbuser cpses_csrefAa6Po for owner cs18 on 92.114.xxx.xxx 2014-12-06 12:53:15 failed to write to main log: length=89 result=-1 errno=27 (File too large) 2014-12-06 12:53:15 failed to write to main log: length=89 result=-1 errno=27 (File too large) 2014-12-06 12:53:15 failed to write to main log: length=89 result=-1 errno=27 (File too large) 2014-12-06 12:53:15 failed to write to main log: length=89 result=-1 errno=27 (File too large) 2014-12-06 12:53:15 failed to write to main log: length=89 result=-1 errno=27 (File too large) 2014-12-06 12:53:15 failed to write to main log: length=89 result=-1 errno=27 (File too large) 2014-12-06 12:53:15 failed to write to main log: length=89 result=-1 errno=27 (File too large) 2014-12-06 12:53:15 failed to write to main log: length=89 result=-1 errno=27 (File too large) [2014-12-06 12:53:15 +0200] warn [whostmgr] Could not open file '/home/sc_zaroa/.contactemail' for reading: No such file or directory at /usr/local/cpanel/Cpanel/AccessIds.pm line 142 Cpanel::AccessIds::__ANON__() called at /usr/local/cpanel/Cpanel/AccessIds/ReducedPrivileges.pm line 96 eval {...} called at /usr/local/cpanel/Cpanel/AccessIds/ReducedPrivileges.pm line 96 Cpanel::AccessIds::ReducedPrivileges::call_as_user(CODE(0xba05d9c), 32012, 32012) called at /usr/local/cpanel/Cpanel/AccessIds.pm line 149 Cpanel::AccessIds::loadfile_as_user('sc_zaroa', '/home/sc_zaroa/.contactemail') called at whostmgr/bin/whostmgr.pl line 1351 main::getemail('sc_zaroa') called at whostmgr/bin/whostmgr.pl line 6146 main::reallyemailall() called at whostmgr/bin/whostmgr.pl line 865 2014-12-06 12:53:15 failed to write to main log: length=89 result=-1 errno=27 (File too large) 2014-12-06 12:53:15 failed to write to main log: length=89 result=-1 errno=27 (File too large) 2014-12-06 12:53:15 failed to write to main log: length=89 result=-1 errno=27 (File too large)
  Just this...

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  cPanelPeter cPanel Staff

  • December 06, 2014 14:51

  Hello, Please open a support ticket using the link in my signature. We'll investigate this for you as quickly as possible. Please post the ticket number here so we can update this thread accordingly.

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  tomescu

  • December 06, 2014 18:26

  ]Hello, Please open a support ticket using the link in my signature. We'll investigate this for you as quickly as possible. Please post the ticket number here so we can update this thread accordingly.

  
  Now, I can"t acces the E'mail, because I can"t create that account, and my E'mail was on that account. Your Request id is: 5792491.

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  cPanelMichael

  • December 08, 2014 16:00

  To update, the issue was resolved after the user increased the QUOTAUGIDLIMIT value for their VPS from the VPS hardware node. Thank you.

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