Email Server Problem

WooAf

• December 08, 2014 21:35

I'm using cPanel as mail server but seems like I can't send any email to hotmail and on gmail they're in spam folder...
2014-12-08 22:21:49 1XyBMz-0002ed-KM <= admin@sender.com U=admin P=local S=581 id=0e870b22df325dc2a3a4b137d47b4f2d@sender.com 2014-12-08 22:21:50 1XyBMz-0002ed-KM => myemail@live.com R=dnslookup T=remote_smtp H=mx3.hotmail.com [207.46.8.199] X=UNKNOWN:ECDHE-RSA-AES256-SHA384:256 2014-12-08 22:21:50 1XyBMz-0002ed-KM Completed
I don't have any returned email saying that the IP is on a blacklist or anything... Tested my email on mail-tester and I got a score of 10/10 which mean my TXT, DNS is configured properly. Also tested on mxtool ;
SMTP Connection Time 6.989 seconds - Warning on Connection time More Info SMTP Transaction Time 9.266 seconds - Not good! on Transaction Time More Info SMTP Banner Check OK - 192.99.246.231 resolves to smail.*.com SMTP Reverse DNS Mismatch OK - Reverse DNS matches SMTP Banner SMTP TLS OK - Supports TLS. SMTP Open Relay OK - Not an open relay.

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  cPanelMichael

  • December 09, 2014 13:34

  Hello :) Have you ensured that both DKIM and SPF records are configured for your domain names? If so, and if the message content is not SPAM, you may need to consult with those companies to see how to resolve the issue: Thank you.

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