Question about forwarders and auto responders

Martin Oxby

• December 12, 2014 05:17

Hi All, Hoping someone can shed some light on this. Background - Let's say I have two e-mail addresses martin[at]olddomain.com and martin[at]newdomain.com. - OldDomain is hosted off our server. NewDomain is on our server. - martin[at]olddomain.com is actually a forwarder to martin[at]newdomain.com Issue I want to ensure their autoresponder triggers when email is sent directly to martin[at]newdomain.com but not when forwarded from martin[at]olddomain.com Context I have a hosting client in this situation. When with a previous host (who also used cPanel) the auto-responder did not trigger. How do we achieve this now? Thank you! Hope I explained clearly enough! Martin

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  Infopro

  • December 12, 2014 10:30

  Have you had a chance to read the docs on Auto Responders? Autoresponders - cPanel Documentation

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  Martin Oxby

  • December 13, 2014 09:08

  Hi, yes I have thanks. But the normal auto responder settings don't deal with the question I have in this situation, because you can't force it to not trigger if an e-mail is forwarded from a different e-mail address to one set up with an autoresponder. Any other documents you would recommend?

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