Skip to main content

Auto-responder "Email Address No Longer in Use"

stefanmain
I have cPanel X at InMotion. I seem to recall there used to be a quick and easy way to configure an email account to "auto-respond" that the email account is no longer active, for all incoming mail addressed to an obsolete email account. Am I right, and if so, does that method still exist? And if not, what is the easiest way to do that? Thank you.

Comments

4 comments

Date Votes
  • Infopro
    In Paper Lantern, search for Forwarders, click result. Choose Destination: Discard and send an error to the sender (at SMTP time). Failure Message (seen by sender)
    0
  • stefanmain
    I do not know that I have "Paper Lantern". At Mail>>Forwarders, there are the list of forwarded email addresses with the choice to "Delete" or to "Add Forwarder". Clicking on Add Forwarder has a space to type in an email address, and then a box for an address to which to forward it. Is it in that box where I should place "Discard and send an error to the sender (at SMTP time). Failure Message (seen by sender)", including the parenthetical comments? And if so, is that all I need to do? Earlier, I failed to mention I am using a MacBook with ver 10.9.5. I have attached four JPG screen grabs of my cPanel version. Thank you for your help.
    0
  • Infopro
    Your personal computer has nothing to do with this, but thanks for the additional Info. ;) Your Hosting Provider has you on an outdated, no longer supported theme, as shown in image #2 "cPanel X". You should contact them to be moved to Paper Lantern. Or at the very least, x3.
    0
  • stefanmain
    Thank you!
    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post