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Microsoft FrontPage is installed Update Blocked

Pouya Mohammadi
Hello dear Cpanel users/admins. I have autoupdate enabled on my WHM, today i got 500 internal error. I cannot restart cpanel, i cannot kill process, i cannot use scripts/upcp -force.. here is some command which i used to fix the problem but it didnt work.
root@server [/var/cpanel/updatelogs]# ps aux | grep upcp root 21638 0.0 0.0 103240 868 pts/0 S+ 00:55 0:00 grep upcp root@server [/var/cpanel/updatelogs]# kill -9 21638 -bash: kill: (21638) - No such process ------------------------------------------------------------------------------------- root@server [/var/cpanel/updatelogs]# ps aux | grep crond root 6482 0.0 0.0 117328 1300 ? Ss 2013 3:31 crond root 21518 0.0 0.0 103244 872 pts/0 S+ 00:48 0:00 grep crond root@server [/var/cpanel/updatelogs]# kill -9 6482 root@server [/var/cpanel/updatelogs]# service crond start /etc/init.d/crond: line 37: /etc/sysconfig/crond: Input/output error ------------------------------------------------------------------------------------- and its latest whm update log => Log closed Sun Dec 21 22:03:29 2014 [20141221.220329] 74% complete [20141221.220329] Processing: Running former postinstall scripts [20141221.220329] - Processing command `/usr/local/cpanel/bin/dcpumon --killproc` [20141221.220329] [5820] Loading Symbol Table... /usr/local/cpanel/etc/sym/BitchX.sym ..Done [20141221.220329] [5820] Loading Symbol Table... /usr/local/cpanel/etc/sym/bnc.sym ..Done [20141221.220329] [5820] Loading Symbol Table... /usr/local/cpanel/etc/sym/eggdrop.sym ..Done [20141221.220329] [5820] Loading Symbol Table... /usr/local/cpanel/etc/sym/ircd.sym ..Done [20141221.220329] [5820] Loading Symbol Table... /usr/local/cpanel/etc/sym/psyBNC.sym ..Done [20141221.220329] [5820] Kill Proc Enabled [20141221.220329] [5820] Added Contact *****@*****.com [20141221.220330] - Processing command `/usr/local/cpanel/bin/scanfornewmail` [20141221.220330] [5827] Scanning for new mail senders.....Done [20141221.220330] 75% complete [20141221.220330] - Processing command `/usr/local/cpanel/bin/setupdbmap` [20141221.220330] - Processing command `/usr/local/cpanel/bin/fix_userdata_perms` [20141221.220330] - Processing command `/usr/local/cpanel/scripts/detect_env_capabilities` [20141221.220330] 80% complete [20141221.220330] [20141221.220330] Maintenance complete. => Log closed Sun Dec 21 22:03:30 2014 ---------------------------------------------------------------------------------------------------- => Log opened from cPanel Update (upcp) - Slave (5410) at Sun Dec 21 22:03:30 2014 [20141221.220330] Maintenance completed successfully [20141221.220330] 95% complete [20141221.220330] Running Standardized hooks [20141221.220330] 100% complete [20141221.220330] [20141221.220330] cPanel update completed [20141221.220330] A log of this update is available at /var/cpanel/updatelogs/update.1419192181.log [20141221.220330] Removing upcp pidfile [20141221.220330] W NOTE: A system upgrade was not possible due to the following blockers: [20141221.220330] W [FATAL] - The server cannot upgrade to cPanel & WHM version 11.46 because Microsoft" FrontPage" is installed. Use WHM's Uninstall FrontPage Extensions interface (Home >> FrontPage >> Uninstall FrontPage Extensions) to remove FrontPage. => Log closed Sun Dec 21 22:03:30 2014
Best Regards Pouya

Comments

3 comments

Date Votes
  • Infopro
    The docs should be helpful I think: 11.46 FrontPage" Update Blocker - cPanel Documentation An announcement was posted about all of this, here: Microsoft" FrontPage" Blocking 11.46 Upgrades: Removal Required - cPanel Forums
    0
  • Pouya Mohammadi
    Thank you for your quick replay, my problem is that i cannot access to my whm anymore. [COLOR="silver">- - - Updated - - - root@server [/var/cpanel]# find /home/ -wholename '*/_vti_cnf/*' -type f | grep -E -v 'htaccess|virtfs' | cut -d '/' -f 3 | sort | uniq pizzaver root@server [/var/cpanel]# if [ -e /usr/local/frontpage/version5.0/bin/owsadm.exe ] ; then echo "Frontpage installed"; else echo "Frontpage not installed"; fi Frontpage installed root@server [/var/cpanel]# /scripts/unsetupfp4 --all -bash: /scripts/unsetupfp4: Input/output error
    0
  • JacobPerkins
    Hi,
    -bash: /scripts/unsetupfp4: Input/output error
    This seems to point that there are issues reading / running this file on your servers filesystem, and that there are problems with the filesystem. I would recommend getting with your Host or an experienced system administrator to assist with those issues.
    0

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