Subdomain as cPanel New Account

allhost

• January 09, 2015 22:17

Hello All, I am unable to get this to work. 1- I created a new cPanel account using a subdomain, something like subdomain.alpha.com 2- Since I am not using the DNS in my server, and using GoDaddy shared DNS, I added that subdomain as an A record pointing to a dedicated IP address. The IP address is assigned to this subdomain using WHM. 3- Now, I can not get this subdomain.alpha.com to work. At first, it shows that standard cPanel page of (something new is coming here..) or something similar. 4- Of course, the site should work once I install wordpress in that subdomain.alpha.com or even adding a simple index.html, however, this fails to work. In fact, the page never loads again, and it shows the error of (cannot connect to a server). 5- It's so strange is that once I delete that index page or wordpress, the standard earlier cPanel page shows again. What am I missing? Thanks

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  Saravanangdrpl

  • January 10, 2015 06:54

  Hello, Can you able to ping the sub-domain from the assigned IP address, If you were able to ping the IP address then you need to check with your files you are hosting.

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  allhost

  • January 10, 2015 10:37

  Thanks Saravanandrpl. Yes, I can ping it, this is why this is so strange. There is no magic in the files. If I place a simple index.html, nothing shows. I will keep looking for a solution.

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  allhost

  • January 10, 2015 11:20

  Just a quick question; An (A) record for the subdomain, that points to the IP address is all what is needed; is not this right? I don't need to have another

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  allhost

  • January 10, 2015 13:06

  For Whatever reason, adding this subdomain makes my NGINX (which is used as a reverse proxy to Apache) to fail. Now, NGINX is not starting, it is always down, and I get this error message: [warn] 23257#0: conflicting server name Because of this, all my sites are down. :( Anyone knows how to fix this? Thanks

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  allhost

  • January 10, 2015 13:38

  Though I do not know why this happens, however, Here is what I did to fix the NGINX issue so that anyone could benefit from. The summary of the issue is as follows: I have NGINX as reverse proxy to Apache. I have also the main domain (

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  cPanelMichael

  • January 12, 2015 13:59

  Hello :) I am happy to see the issue is resolved. I suggest consulting with the support for the Nginx plugin you are using to report this issue, as Nginx is not supported or provided by cPanel. Thank you.

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  allhost

  • January 12, 2015 14:29

  Thank you for the advice :). I will.

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