Assign Dedicated IP Addresses to Subdomains - Is not working!

allhost

• January 12, 2015 09:35

Hello All, I just followed this documentation at cPanel to the letter, tried it twice, but I never managed to get it to work. How to Assign Dedicated IP Addresses to Subdomains I have a domain and I wish to assign it a dedicated IP. The domain is added as an addon to a cPanel account, then, I followed the steps in this cPanel documentation, but It failed to work. Though once I ping/host ..etc, the IP is picked correctly, DNS is correctly setup, but, it is not picking the right sub-folder under that cPanel it is hosted under, so no page is shown. It keeps showing the standard cPanel yellow error message. Of course, I rebuilt and restarted apache, with no luck. Is there any step missing in that documentation? It should be straight forward. Thanks

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  cPanelMichael

  • January 13, 2015 12:26

  Hello :) Please open a support ticket using the link in my signature if you followed the steps in that documentation. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  Kieron Thomas

  • January 13, 2016 14:23

  Hi Michael, Did this ever get resolved? I have the same issue and can't see why I'm getting the cgi error page after following the documentation above. Kind regards, Kieron

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  Kieron Thomas

  • January 13, 2016 15:35

  Hi Michael, I have found the issue, there is a mistake in the documentation - rebuilding and restarting Apache through the WHM does not add the new IP to the vhosts. Only rebuilding and restarting in the terminal does. Hence, the either or for the below is incorrect - do not trust CPanel in this use the terminal! Step 2: Rebuild and restart Apache After you modify the appropriate files, rebuild and restart Apache. To do this, perform either of the following actions: [LIST]

  Manually rebuild and restart Apache. To do this, run the following commands: 1/usr/local/cpanel/scripts/rebuildhttpdconf 2/usr/local/cpanel/scripts/restartsrv_apache

  Rebuild and restart Apache in WHM's

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  cPanelMichael

  • February 02, 2016 21:52

  Keep in mind that restarting Apache through Web Host Manager does not rebuild the Apache configuration file. You must utilize an option such as this if you want to do that via Web Host Manager: "WHM Home " Service Configuration " Apache Configuration " Global Configuration" Thank you.

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