/Webmail/ redirect leading to 404

ferdi2000

• January 12, 2015 20:33

I have a redirect issue I think with my domain.com/webmail/ URL - Once the login box has appeared and the customer has entered the correct details, they are hit with a 404 Not Found page... I removed a theme that was installed on my server, but now it appears when a customer uses... mydomain.com/webmail/ the system tries to redirect to the old theme. I just want it to work as normal... :( cPanel redirects to.... DOMAIN.COM:2095/cpsess6671121436/webmail/CleanPanel/?login=1 The CleanPanel theme does not exist, and was removed within WHM, but the redirect is still trying to point to it. I have made sure that all accounts are set to use x3 / paper_lantern themes, but /webmail/ still fetches back the above URL. I can still access mail directly at these URLs... DOMAIN.COM:2095/cpsess6671121436/3rdparty/roundcube/ But it would be good to get /webmail/ working once again.

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  cPanelMichael

  • January 13, 2015 15:49

  Hello :) Have you tried clearing the browser cache on the machine that's attempting to access the URL after modifying the theme assigned to the account in WHM? Thank you.

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  ferdi2000

  • January 13, 2015 16:23

  ]Hello :) Have you tried clearing the browser cache on the machine that's attempting to access the URL after modifying the theme assigned to the account in WHM? Thank you.

  
  Yup :).. Tried from multiple computers also, plus other clients confirmed the problem too. It is almost as though CLEANPANEL hard-coded the redirect links for /webmail/ No idea on a resolution or even how I could self hard-code the /webmail/ urls? I'm guessing: /http://DOMAIN.co.uk:2095/cpsess9130573841/webmail/CleanPanel/?login=1 should rather point to... /http://DOMAIN.co.uk:2095/cpsess9130573841/webmail/x3/?login=1 ? ^ Although this url doesn't work either.

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  Infopro

  • January 13, 2015 18:23

  You should check and make sure that all of your Packages, and the Accounts that use them, are set to use Paper Lantern.

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  ferdi2000

  • January 14, 2015 02:02

  ]You should check and make sure that all of your Packages, and the Accounts that use them, are set to use Paper Lantern.

  
  I managed to "fix" the problem by duplicating the x3 folder in: /usr/local/cpanel/base/webmail/ and renaming the duplicate folder to "CleanPanel"... The /webmail/ URL still points to the CleanPanel theme for a reason I do not know?

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  Infopro

  • January 14, 2015 09:04

  The /webmail/ URL still points to the CleanPanel theme for a reason I do not know?
  That's what my post you quoted, was based on. Have you checked?

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