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back up problems

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3 comments

  • cPanelMichael
    Hello :) Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.
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  • briansol
    I did a few hours ago: [# 5967769]
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  • cPanelMichael
    To update, the analyst determined the most recent error message for your backups showed that the transporter process was already running, and this caused a new one to not be started. This issue shouldn't occur again after killing this process. Thank you.
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