/unprotected/redirect.html When using webmail.domain

responseit

• January 14, 2015 14:53

I have had several issues with the automated setup of the proxy subdomains for mail, webmail, cpanel I know it must be something I setup wrong but I have 1 client who I can confirm works and another I get the *DOMAIN*/unprotected/redirect.html whenever I use the webmail.*DOMAIN* or *DOMAIN*/Webmail. Different changes have brought on different results but I can't get it to work and the client is as frustrated as I. Hoping someone has some answers. I have worked through other forum topics and nothing has helped.

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  responseit

  • January 14, 2015 20:43

  ]I have had several issues with the automated setup of the proxy subdomains for mail, webmail, cpanel I know it must be something I setup wrong but I have 1 client who I can confirm works and another I get the *DOMAIN*/unprotected/redirect.html whenever I use the webmail.*DOMAIN* or *DOMAIN*/Webmail. Different changes have brought on different results but I can't get it to work and the client is as frustrated as I. Hoping someone has some answers. I have worked through other forum topics and nothing has helped.

  
  ** UPDATE** Doing some more digging and screencaps I am noticing that our webmail is not accessible on 2095 as a non-ssl but strictly as an https:// connection on 2096. I think this has something to do with it as even on our server hostname we can only access mail on the SSL port.

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  cPanelMichael

  • January 15, 2015 01:38

  ]** UPDATE** Doing some more digging and screencaps I am noticing that our webmail is not accessible on 2095 as a non-ssl but strictly as an https:// connection on 2096. I think this has something to do with it as even on our server hostname we can only access mail on the SSL port.

  
  You can disable the "Require SSL" option under the "Security" tab in "WHM Home " Server Configuration " Tweak Settings". Also, under the "Redirection" tab, you can turn "Always redirect to SSL" off to allow access to the non-secure URL. Thank you.

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  responseit

  • January 15, 2015 18:34

  ]You can disable the "Require SSL" option under the "Security" tab in "WHM Home " Server Configuration " Tweak Settings". Also, under the "Redirection" tab, you can turn "Always redirect to SSL" off to allow access to the non-secure URL. Thank you.

  
  Done deal, worked like a charm. Thank you again!!! "Always redirect to SSL" was already off but the first option did it.

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  cPanelMichael

  • January 15, 2015 18:54

  I am happy to see the issue is resolved. Thank you for updating us with the outcome.

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