Brand new install now mail doesnt work..

dmz00

January 14, 2015 22:55

So i installed Cpanel setup everything under the sun and e-mail worked perfect but as soon as i did yum update and rebooted now every e-mail gets stuck in the exim queue. Any Ideas.... Version is 11.46.2 [COLOR="silver">- - - Updated - - - So if i click deliver selected it claims to do something i go back in exim its all there again. [COLOR="silver">- - - Updated - - - Also it is running cloud Linux [COLOR="silver">- - - Updated - - - At this point i have no idea why all of a sudden it killed it after the update.

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8 comments

cPanelMichael

January 15, 2015 12:27
Hello :) Could you let us know the output from /var/log/exim_mainlog or /var/log/exim_paniclog when attempting to deliver a message? EX:
tail -f /var/log/exim_mainlog
Thank you.
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dmz00

January 15, 2015 17:58
root@cloud01 [~]# tail -f /var/log/exim_mainlog
2015-01-15 12:12:48 cwd=/ 2 args: /usr/sbin/sendmail -t 2015-01-15 12:12:48 1YBnyS-000Mdd-2H <= root@cloud01.domain.com U=root P=local S=1339 T="Large Number of Failed Login Attempts from IP 122.225.xxx.xx" for abuse@domain.com 2015-01-15 12:12:48 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1YBnyS-000Mdd -2H 2015-01-15 12:12:48 1YBnyS-000Mdd-2H => domain R=localuser T=local_delivery 2015-01-15 12:12:48 1YBnyS-000Mdd-2H Completed 2015-01-15 13:01:05 cwd=/var/spool/exim 2 args: /usr/sbin/exim -q 2015-01-15 13:01:05 Start queue run: pid=88755 2015-01-15 13:01:05 1YBfKY-0001rD-0N User 0 set for local_delivery transport is on the never_users list 2015-01-15 13:01:05 1YBfKY-0001rD-0N == root@cloud01.domain.com R=loca luser T=local_delivery defer (-29): User 0 set for local_delivery transport is o n the never_users list 2015-01-15 13:01:05 End queue run: pid=88755
2015-01-15 14:13:08 1YBfKY-0001rD-0N removed by root
2015-01-15 14:13:08 1YBfKY-0001rD-0N Completed 2015-01-15 14:13:11 cwd=/usr/local/cpanel/whostmgr/docroot 2 args: /usr/sbin/exim -bpra 2015-01-15 14:14:18 SMTP connection from [::1]:60336 (TCP/IP connection count = 1) 2015-01-15 14:14:18 1YBps2-000NZW-Lh <= christopher@domain.com H=localhost (cloud01.domain.com) [::1]:60336 P=esmtpa A=dovecot_login:christopher@domain.com S=652 id=cb25c2559e13fd9e03e3759ce116c599@domain.com T="test" for abuse@domain.com 2015-01-15 14:14:18 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1YBps2-000NZW-Lh 2015-01-15 14:14:18 1YBps2-000NZW-Lh => domain R=localuser T=local_delivery 2015-01-15 14:14:18 1YBps2-000NZW-Lh Completed 2015-01-15 14:14:18 SMTP connection from localhost (cloud01.domain.com) [::1]:60336 closed by QUIT 2015-01-15 14:14:46 cwd=/usr/local/cpanel/whostmgr/docroot 2 args: /usr/sbin/exim -bpra
i posted the log as requested. Hopefully we can fix this :)
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cPanelMichael

January 15, 2015 19:05
Could you try opening the message in the queue, attempting to deliver it, and posting the outcome here? Thank you.
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dmz00

January 15, 2015 19:20
it just stays in the queue, It will seem like its trying to deliver
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cPanelMichael

January 15, 2015 19:58
Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.
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dmz00

January 15, 2015 20:08
I sure can, Thank you so much!!
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dmz00

January 15, 2015 21:09
5974433 - Is the request id.
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cPanelMichael

January 19, 2015 18:28
To update, the user was advised to setup an address to forward to in WHM by going to "WHM Home "Server Contacts "Edit System Mail Preferences" to ensure root email notifications are forwarded to a valid address. Thank you.
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