Deleted Branding Style still appearing

fzamaan

• January 16, 2015 02:12

Hello, I created a new branding style (panda) and delted it via 'Download or Delete a Brand'. Now the panda has been deleted. it does not shown in the 'Download or Delete a Brand' list or under 'Available Branding Styles'. But client cpanels still showing it under panda under 'change style'. what could be the problem? :confused:

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  cPanelMichael

  • January 16, 2015 13:44

  Hello :) I have been unable to reproduce this issue on a test machine. Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  fzamaan

  • January 16, 2015 14:34

  ]Hello :) I have been unable to reproduce this issue on a test machine. Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

  
  Done. Kindly check it. :) Your Request id is: 5978539.
  

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  cPanelMichael

  • January 19, 2015 18:46

  To update, the issue was addressed after removing the branding from the "cpanelbranding" directory under the reseller's home directory. Thank you.

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