FTP Connection Problem

nasirnjs

• January 23, 2015 03:23

After doing this ... /etc/pure-ftpd.conf PassivePortRange 49494 49894 /usr/local/cpanel/scripts/restartsrv_ftpserver echo "PassivePortRange: 30000 50000" >> /var/cpanel/conf/pureftpd/main Error: Connection timed out Error: Failed to retrieve directory listing Please help me

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  triantech

  • January 23, 2015 08:28

  hey, You might need to open those ports in firewall, that is my best guess

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  nasirnjs

  • January 23, 2015 08:50

  I also add this rules into firewall is ok? or need to restart firewall ?? -A INPUT -p tcp --dport 49494:49894 -j ACCEPT

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  cPanelMichael

  • January 23, 2015 12:51

  Hello :) Could you clarify why you ran used a different port range in /var/cpanel/conf/pureftpd/main compared to /etc/pure-ftpd.conf? I suggest using a firewall management tool such as CSF to allow the port range. Thank you.

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  caisc

  • January 23, 2015 17:40

  Looks like you are using CSF firewall, here is the fix for this - Login to the server using SSH as root user Open the file /etc/pure-ftpd.conf Scroll down and look for the line that says #PassivePortRange 30000 35000 Make sure it is not commented out (remove the # at the starting of the line) Save the file Restart the FTP server Now Login to your WHM and go Plugin section --> ConfigServer Security & Firewall and Edit the configuration file for the csf firewall and lfd so that you Add the port range 30000:35000 to TCP_IN Now, restart CSF and test FTP again. You should be able to connect with FTP now.

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  nasirnjs

  • January 24, 2015 06:05

  Thanks every one Problem solve was Firewall Problem ..

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  cPanelMichael

  • January 27, 2015 17:32

  I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.

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