Server blocking incoming mail

tank

• January 23, 2015 11:36

I have a client who has emails not coming through. The server is not accepting them. What can I tell him and or what should i tell the other persons email administration. I have replicated the problem myself. Any help would be good.
Event: rejected rejected User: -remote- Domain: Sender: xxxxxxx Sent Time: Jan 19, 2015 2:32:14 PM Sender Host: exprod5og115.obsmtp.com Sender IP: xxxxxxx Authentication: unauthorized Spam Score: Recipient: xxxxxx Delivered To: Delivery User: xxxxxx Delivery Domain: xxxxxx Router: reject Transport: **rejected** Out Time: Jan 19, 2015 2:32:14 PM ID: 1YDJ04-000ADG-Gt Delivery Host: exprod5og115.obsmtp.com Delivery IP: xxxxxxxx Size: 0 bytes Result: Sender verify failed

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  cPanelMichael

  • January 23, 2015 17:03

  Hello :) What's the specific output from /var/log/exim_mainlog or /var/log/exim_rejectlog when the email delivery is attempted? Thank you.

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