Cpanel Default page on creation of new account

liono

• January 23, 2015 11:52

Hi, I get the cpanel default page for an account that I just created. I can access c-panel and webmail but not the webpage that i created (index.html). Any idea what might be wrong. Thanks .vB

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  cPanelMichael

  • January 23, 2015 17:01

  Hello :) Did you upload the index.html file to the public_html directory? Does the domain name resolve to the same IP address that it's assigned in WHM? Thank you.

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  liono

  • January 23, 2015 17:15

  Hi Michael, Yes for both questions. I used the curl command from my server via ssh and the result is as expected (the web page I uploaded). Mind you this happens every time I create a new account. The last thing I did was upgrading Apache via EasyApache. Thank you.

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  liono

  • January 23, 2015 17:27

  Hi, I noted when I add the www. prefix the page appears as expected. Thanks.

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  liono

  • January 23, 2015 17:44

  Hi , Now all is OK, it looks like that it is propagation issue. Thanks for your help. -= Thread Closed =-

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  cPanelMichael

  • January 23, 2015 18:44

  I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

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