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Cpanel Service Monitor FAILED: ftpd

gazza777
Hi, I have a WHM server at Afrihost, after various account type changes (from unmanaged to managed and back to unmanaged) I'm now getting dozens of these messages every hour, how do I fix this? FTP is still working, even with this. I forced a cPanel update and that didn't help.
Server: (my servername) Primary IP: (my IP address) Service: ftpd Notification Type: failed Notification: ftpd failed @ Sat Jan 24 13:19:08 2015. A restart was attempted automagically. Service Check Method: [socket connect] Reason: TCP Transaction Log: << 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- << << << << << >> USER __cpanel__service__auth__ftpd__YU1g79J5OgPTQdhkipxoe41iKdqIC5zGAYTL_ncHpV9AsBJBbHmhrVse8FQWhuag << 331 User __cpanel__service__auth__ftpd__YU1g79J5OgPTQdhkipxoe41iKdqIC5zGAYTL_ncHpV9AsBJBbHmhrVse8FQWhuag OK. Password required >> PASS V5dukji8uCmgq7lbKOaDfrLzUM_j3XODB9e3zdYSyFrvq2aYY0vS0ABbmJpF4pSj << 530 Login authentication failed ftpd: ** [530 Login authentication failed != 2] : Died Number of Restart Attempts: 280 Startup Log: Starting pure-config.pl: Running: /usr/sbin/pure-ftpd -O clf:/var/log/xferlog --daemonize -A -c50 -B -C3 -D -E -fftp -H -I15 -lextauth:/var/run/ftpd.sock -L10000:8 -m4 -p30000:32760 -s -S21 -U133:022 -u100 -i -Oxferlog:/usr/local/apache/domlogs/ftpxferlog -k99 -Z -Y1 -JHIGH:MEDIUM:+TLSv1:!SSLv2:+SSLv3 [ OK ] Starting pure-authd: Log Messages: Jan 24 13:19:17 servername pure-ftpd: (?@127.0.0.1) [INFO] Logout. Jan 24 13:19:16 servername pure-ftpd: (?@127.0.0.1) [WARNING] Authentication failed for user [__cpanel__service__auth__ftpd__YU1g79J5OgPTQdhkipxoe41iKdqIC5zGAYTL_ncHpV9AsBJBbHmhrVse8FQWhuag] Jan 24 13:19:10 servername pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1 Jan 24 13:14:14 servername pure-ftpd: (?@127.0.0.1) [INFO] Logout. Jan 24 13:14:14 servername pure-ftpd: (?@127.0.0.1) [WARNING] Authentication failed for user [__cpanel__service__auth__ftpd__dOlssbDm_82954QgO3NDZnSpxT6JdlJbWiCm6rVoTzjimGGxs2JMY_e6SmuP67Dz] Memory Information: " Used: 511MB " Available: 1358MB " Installed: 1869MB Load Information: 0.07 0.03 0.10 Uptime: 3 days, 6 hours, 35 seconds IOStat Information: avg-cpu: %user %nice %system %iowait %steal %idle 3.05 0.66 2.25 1.14 0.00 92.90 Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn sda 6.66 273.77 78.39 76731762 21969916 dm-0 28.47 271.61 77.92 76126540 21839488 dm-1 0.12 0.53 0.43 149416 119320 ChkServd Version: 15.6 chkservd attempts to connect to 127.0.0.1:21 in order to validate this service is functioning. If you have blocked connections with iptables or hosts.allow this failure may be a false positive. You should open the firewall to allow connection as root to 127.0.0.1:21 or disable checks of this service in the Service Manager using the Configure monitor settings link below.

Comments

3 comments

Date Votes
  • Rhuan
    Hi, try to run
    /scripts/setupftpserver pure-ftpd
    Also, check if port 21 is enabled on your firewall
    0
  • cPanelMichael
    Hello :) Could you open a support ticket using the link in my signature so we can take a closer look if the previous post is not helpful? You can post the ticket number here so we can update this thread with the outcome. Thank you.
    0
  • gazza777
    Thanx guys, I ended up changing to ProFTP for the duration of the transfer from my old to new WHM servers and it's stopped the error messages :-/ Very odd, but I plan to switch back to PureFTP and if the problem returns I will come back to you guys!
    0

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