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upcp failed. Failed to download x3

ayyanx3
Hi, i am having UPCP failed issue from couple of days. here is the log
---------------------------------------------------------------------------------------------------- => Log opened from cPanel Update (upcp) - Slave (3379) at Tue Jan 27 13:09:25 2015 [20150127.130925] Detected cron=1 (default) [20150127.130925] 1% complete [20150127.130925] Running Standardized hooks [20150127.130926] 2% complete [20150127.130926] mtime on upcp is 1416166268 (Sun Nov 16 19:31:08 2014) ---------------------------------------------------------------------------------------------------- => Log opened from /usr/local/cpanel/scripts/updatenow (3386) at Tue Jan 27 13:09:26 2015 [20150127.130926] Detected version '11.46.2.0' from version file. [20150127.130926] Running version '11.46.2.0' of updatenow. [20150127.130926] --force passed on command line. Upgrade will disregard update config settings. [20150127.130926] Using mirror '208.74.121.37' for host 'httpupdate.cpanel.net'. [20150127.130926] Target version set to '11.46.2.4' [20150127.130926] Switching to 11.46.2.4 to determine if we can reach that version without failure. [20150127.130927] Retrieving and staging /cpanelsync/11.46.2.4/cpanel/scripts/updatenow.static.bz2 [20150127.130927] Using mirror '208.74.121.37' for host 'httpupdate.cpanel.net'. [20150127.130927] Set permissions on /usr/local/cpanel/scripts/updatenow.static-cpanelsync to 0700 [20150127.130927] Become an updatenow.static for version: 11.46.2.4 => Log closed Tue Jan 27 13:09:27 2015 ---------------------------------------------------------------------------------------------------- => Log opened from /usr/local/cpanel/scripts/updatenow.static-cpanelsync (3386) at Tue Jan 27 13:09:30 2015 [20150127.130930] Detected version '11.46.2.0' from version file. [20150127.130930] Running version '11.46.2.4' of updatenow. [20150127.130930] --force passed on command line. Upgrade will disregard update config settings. [20150127.130930] Using mirror '208.74.121.37' for host 'httpupdate.cpanel.net'. [20150127.130930] Target version set to '11.46.2.4' [20150127.130930] Checking license [20150127.130930] License file check complete [20150127.130930] Checking that the RPM DB is OK... [20150127.130930] glibc-2.12-1.149.el6_6.4.x86_64 [20150127.130930] glibc-2.12-1.149.el6_6.4.i686 [20150127.130930] OK: RPM DB is responding to queries [20150127.130930] Testing if rpm_is_working RPM is installed [20150127.130930] package rpm_is_working is not installed [20150127.130930] Testing if it's possible to install a simple RPM [20150127.130930] Preparing... ################################################## [20150127.130930] rpm_is_working ################################################## [20150127.130931] Switching to version '11.46.2.4' of updatenow to perform sync. [20150127.130934] All Needed RPMS are installed. [20150127.130934] Staging 11.46.2.4 cpanelsync files prior to updating /usr/local/cpanel [20150127.130934] Staging x3 theme changes [20150127.130934] Retrieving and staging /cpanelsync/11.46.2.4/x3/.cpanelsync.bz2 [20150127.130934] Using mirror '208.74.121.37' for host 'httpupdate.cpanel.net'. [20150127.130935] Staging files for x3 [20150127.130935] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/archive-ru.js.bz2 [20150127.130935] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ftp/accounts-id.js.gz [20150127.130935] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/webdav/accounts_webdav-es_419.js.bz2 [20150127.130935] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/csrs-it.js.gz [20150127.130935] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController-tr.js.gz [20150127.130935] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController.min-nl.js.bz2 [20150127.130935] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/archive-el.js.gz [20150127.130935] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/pops-id.js.bz2 [20150127.130936] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/crts-fr.js.gz [20150127.130936] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/pops-nl.js.bz2 [20150127.130936] Retrieving and staging /cpanelsync/11.46.2.4/x3/scripts/humanbytes-es.js.bz2 [20150127.130936] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController-it.js.bz2 [20150127.130936] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/keys-es_419.js.bz2 [20150127.130936] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/pops-th.js.bz2 [20150127.130936] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController.min-zh_tw.js.gz [20150127.130936] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/archive-zh_tw.js.bz2 [20150127.130937] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ftp/accounts-es.js.gz [20150127.130937] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/crts-pl.js.bz2 [20150127.130937] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/webdav/accounts_webdav-it.js.bz2 [20150127.130937] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/archive-ro.js.gz [20150127.130937] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/pops-sv.js.bz2 [20150127.130937] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController.min-fil.js.bz2 [20150127.130937] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController.min-ar.js.gz [20150127.130937] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/csrs-tr.js.gz [20150127.130938] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ftp/accounts-he.js.gz [20150127.130938] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController-pt_br.js.gz [20150127.130938] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController.min-nl.js.gz [20150127.130938] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ftp/accounts-el.js.bz2 [20150127.130938] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ftp/accounts-fil.js.bz2 [20150127.130938] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/delegatelist-vi.js.gz [20150127.130938] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/crts-es.js.bz2 [20150127.130938] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/install-fi.js.gz [20150127.130939] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/webdav/accounts_webdav-uk.js.bz2 [20150127.130939] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/csrs-ru.js.gz [20150127.130939] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/crts-da.js.gz [20150127.130939] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/csrs-zh.js.bz2 [20150127.130939] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController-nb.js.bz2 [20150127.130939] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/crts-zh_tw.js.bz2 [20150127.130939] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController.min-de.js.bz2 [20150127.130939] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/crts-sv.js.bz2 [20150127.130940] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/install-ro.js.bz2 [20150127.130940] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController.min-fr.js.bz2 [20150127.130940] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ftp/accounts-sv.js.bz2 [20150127.130940] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/install-he.js.bz2 [20150127.130940] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/delegatelist-es_419.js.bz2 [20150127.130941] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController-ro.js.gz [20150127.130941] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController.min-ko.js.bz2 [20150127.130941] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController-fr.js.gz [20150127.130941] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/pops-cs.js.bz2 [20150127.130941] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController-vi.js.gz [20150127.130941] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/filters/editfilter-es.js.gz [20150127.130941] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/archive-nb.js.gz [20150127.130941] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/install-nl.js.bz2 [20150127.130941] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/filters/editfilter-pt_br.js.bz2 [20150127.130942] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController.min-fi.js.bz2 [20150127.130942] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/delegatelist-fi.js.gz [20150127.130942] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/sql/deluserfromdbconfirm-es_419.js.bz2 [20150127.130942] Retrieving and staging /cpanelsync/11.46.2.4/x3/filemanager/editors/html_editor-es.js.gz [20150127.130942] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/lists-pl.js.bz2 [20150127.130942] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/csrs-tr.js.bz2 [20150127.130942] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/pops-pl.js.gz [20150127.130942] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/install-ro.js.gz [20150127.130942] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ftp/accounts-th.js.bz2 [20150127.130942] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ftp/accounts-es_419.js.gz [20150127.130942] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/crts-es_es.js.gz [20150127.130942] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/lists-ru.js.gz [20150127.130943] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/install-el.js.bz2 [20150127.130943] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ftp/accounts-it.js.bz2 [20150127.130943] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/csrs-hu.js.gz [20150127.130943] Retrieving and staging /cpanelsync/11.46.2.4/x3/js/webmaillogin_optimized-es_419.js.bz2 [20150127.130943] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController-fi.js.gz [20150127.130943] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ftp/accounts-fi.js.gz [20150127.130943] Retrieving and staging /cpanelsync/11.46.2.4/x3/scripts/sprintf-es.js.gz [20150127.130943] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/keys-fil.js.gz [20150127.130943] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/csrs-sv.js.gz [20150127.130943] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/archive-da.js.gz [20150127.130944] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/pops-ar.js.bz2 [20150127.130944] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController-fil.js.gz [20150127.130944] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController.min-hu.js.gz [20150127.130944] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/delegatelist-vi.js.bz2 [20150127.130944] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ftp/accounts-ru.js.bz2 [20150127.130944] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/filters/editfilter-es.js.bz2 [20150127.130944] Retrieving and staging /cpanelsync/11.46.2.4/x3/js/filemanager_editors-es_419.js.bz2 [20150127.130944] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ftp/accounts-da.js.gz [20150127.130945] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/pops-fr.js.gz [20150127.130945] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/install-fil.js.gz [20150127.130945] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/archive-th.js.gz [20150127.130945] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/delegatelist-fil.js.bz2 [20150127.130945] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController.min-de.js.gz [20150127.130945] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController-tr.js.bz2 [20150127.130945] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController-hu.js.gz [20150127.130945] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/webdav/accounts_webdav-pt_br.js.bz2 [20150127.130945] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/archive-fr.js.gz [20150127.130945] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/pops-hu.js.bz2 [20150127.130945] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/webdav/accounts_webdav-es.js.gz [20150127.130945] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/crts-nl.js.gz [20150127.130946] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/pops-cs.js.gz [20150127.130946] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ftp/accounts-pl.js.bz2 [20150127.130946] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/pops-uk.js.gz [20150127.130946] Retrieving and staging /cpanelsync/11.46.2.4/x3/js/stats-expander_optimized-es.js.bz2 [20150127.130946] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController.min-es.js.gz [20150127.130946] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/pops-fi.js.bz2 [20150127.130946] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ftp/accounts-th.js.gz [20150127.130946] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/filters/editfilter-da.js.gz [20150127.130946] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController.min-he.js.gz [20150127.130946] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/delegatelist-es.js.gz [20150127.130946] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/pops-de.js.bz2 [20150127.130946] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ftp/accounts-ja.js.bz2 [20150127.130946] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/install-ar.js.bz2 [20150127.130946] Retrieving and staging /cpanelsync/11.46.2.4/x3/filemanager/editors/html_editor-es_419.js.gz [20150127.130947] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/archive-ar.js.bz2 [20150127.130947] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ssl/csrs-fi.js.bz2 [20150127.130947] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController.min-uk.js.gz [20150127.130947] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/pops-hu.js.gz [20150127.130947] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/lists-es.js.gz [20150127.130947] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ftp/accounts-vi.js.bz2 [20150127.130947] Retrieving and staging /cpanelsync/11.46.2.4/x3/security/mod_security/views/domainListController.min-it.js.gz [20150127.130948] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ftp/accounts-hu.js.gz [20150127.130948] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/ftp/accounts-zh.js.gz [20150127.130948] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/pops-nl.js.gz [20150127.130948] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/pops-vi.js.gz [20150127.130948] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/sql/userrights-es_419.js.gz [20150127.130948] Retrieving and staging /cpanelsync/11.46.2.4/x3/js2/mail/archive-vi.js.gz [20150127.130948] E Failed to download /usr/local/cpanel/base/frontend/x3/js2/mail/archive-vi.js.gz-cpanelsync [20150127.130948] Retrying download (attempt 2/5) [20150127.130948] E Failed to download /usr/local/cpanel/base/frontend/x3/js2/mail/archive-vi.js.gz-cpanelsync [20150127.130948] Retrying download (attempt 3/5) [20150127.130948] E Failed to download /usr/local/cpanel/base/frontend/x3/js2/mail/archive-vi.js.gz-cpanelsync [20150127.130948] Retrying download (attempt 4/5) [20150127.130948] E Failed to download /usr/local/cpanel/base/frontend/x3/js2/mail/archive-vi.js.gz-cpanelsync [20150127.130948] Retrying download (attempt 5/5) [20150127.130949] E Failed to download /usr/local/cpanel/base/frontend/x3/js2/mail/archive-vi.js.gz-cpanelsync [20150127.130949] The Administrator will be notified to review this output when this script completes [20150127.130949] E Detected events which require user notification during updatenow. Will send iContact the log [20150127.130949] Removing staged files and directories for x3 => Log closed Tue Jan 27 13:09:49 2015 [20150127.130949] 17% complete [20150127.130949] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1422364165.log --force` failed, exited with code 10 (signal = 0) => Log closed Tue Jan 27 13:09:49 2015
Any help? Thank you

Comments

1 comment

Date Votes
  • cPanelMichael
    Hello :) Could you verify there are no firewall or network rules that are restricting your downloads from our update servers? If there are no firewall issues, then feel free to open a support ticket so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.
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