Backup Problem: "Upload attempt failed: Couldn't open remote file"
Hello,
Every single week I have this problem with the new backup system. Some of the files that need to be transferred to the backup server fails with the following error:
[2015-02-01 06:22:43 +0200] warn [cpbackup_transporter] [COLOR="#FF0000">Upload attempt failed: Couldn't open remote file 'backup_location/weekly/2015-02-01/username.tar.gz': Failure at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 26
After this failure, it attempts to retry another 2 more times and eventually just moves on. [COLOR="#0000CD">The file on the remote server is there but with 0bytes in size. Out of all my backups files that need to be transferred, maybe 20% of them fail and are not transferred. I have ot EVERY SUNDAY manually transfer them. I have the full cpbackup_transporter.log if you want to see it but I will only provide this to cPanel staff of course. Please assist as this is most annoying. Thanks BlueSteam
After this failure, it attempts to retry another 2 more times and eventually just moves on. [COLOR="#0000CD">The file on the remote server is there but with 0bytes in size. Out of all my backups files that need to be transferred, maybe 20% of them fail and are not transferred. I have ot EVERY SUNDAY manually transfer them. I have the full cpbackup_transporter.log if you want to see it but I will only provide this to cPanel staff of course. Please assist as this is most annoying. Thanks BlueSteam
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Hello :) I see that you have opened ticket number 6051027 with our technical analysts. Feel free to update us with the outcome at the completion of your support ticket. Thank you. 0
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