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Upgrade WHM to 11.48.0.7 from 11.46.2.4 with MariaDB installed

kodyxgen
Hi, i have try to upgrade today WHM to latest version but i got error, so i am thinking that there are some manual steps to take before upgrading a 11.46X with MariaDB installed to 11.48. Can someone post a good way to do this. i think others WHM users running on MariaDB5 will find this interesting. Thank you.

Comments

10 comments

Date Votes
  • cPanelMichael
    Hello :) Could you let us know the specific error message you received? Thank you.
    0
  • kodyxgen
    Hi, i get this. Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1423087784.log` failed, exited with code 2 (signal = 0) [COLOR="silver">- - - Updated - - - Hi again and from the log file i get this:
    [20150205.160954] E [20150205.160954] E The system failed to execute yum with the arguments "-y -c /etc/yum.conf install giflib libxslt-devel zsh" because of an error: The "/usr/bin/yum" command (process 706604) reported the "EPERM" (1) error when it ended. : [20150205.160954] Error Downloading Packages: [20150205.160954] libgpg-error-devel-1.7-4.el6.x86_64: Error communicating with server. The message was: [20150205.160954] No route to host [20150205.160954] zsh-4.3.10-9.el6.x86_64: Error communicating with server. The message was: [20150205.160954] No route to host [20150205.160954] libxslt-devel-1.1.26-2.el6_3.1.x86_64: Error communicating with server. The message was: [20150205.160954] No route to host [20150205.160954] libgcrypt-devel-1.4.5-11.el6_4.x86_64: Error communicating with server. The message was: [20150205.160954] No route to host [20150205.160954] giflib-4.1.6-3.1.el6.x86_64: Error communicating with server. The message was: [20150205.160954] No route to host [20150205.160954] checkyum version 22.3 [20150205.160956] E Sysup: Needed system RPMs were not installed: giflib, libxslt-devel, zsh
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  • cPanelMichael
    Hello :) That looks like an issue with your system package manager. Please ensure you have no firewall rules blocking connections to the YUM mirrors, and that your /etc/resolv.conf file uses valid resolvers. Thank you.
    0
  • kodyxgen
    Hi, i stoped the firewall and checked the resolv.conf i have nameserver 8.8.8.8 and nameserver 213.186.33.99 but i im getting the same error, i really don't know then what is the problem.
    0
  • kodyxgen
    Hi, back with the solution :). After some search on the internet i found out that the problem is in: /var/cache/yum/x86_64/6/cloudlinux-x86_64-server-6/mirrorlist.txt from what i read if there is a cl-mirror.qwords.net we have to comment it out, but since i did not have it i checked them all and after commenting this #https://cl-mirror.pidginhost.com/XMLRPC/ out all was perfect. So i started the upgrade process once more and i did not get an error in the first 30 seconds. :)
    0
  • cPanelMichael
    I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.
    0
  • mthomas92868
    I'm having the same issue the only difference is, I dunno have the file path to modify the file, i have disabled my firewall and tried still no luck also tried manual install no luck either
    ---------------------------------------------------------------------------------------------------- => Log opened from cPanel Update (upcp) - Slave (902056) at Tue Feb 10 11:46:09 2015 [20150210.114609] Detected cron=0 (manual flag passed on command line) [20150210.114609] Running Standardized hooks [20150210.114609] mtime on upcp is 1417576403 (Tue Dec 2 19:13:23 2014) ---------------------------------------------------------------------------------------------------- => Log opened from /usr/local/cpanel/scripts/updatenow (902059) at Tue Feb 10 11:46:10 2015 [20150210.114610] Detected version '11.46.2.4' from version file. [20150210.114610] Running version '11.46.2.4' of updatenow. [20150210.114610] Using mirror '208.109.109.239' for host 'httpupdate.cpanel.net'. [20150210.114610] Target version set to '11.48.0.11' [20150210.114610] Switching to 11.48.0.11 to determine if we can reach that version without failure. [20150210.114610] Retrieving and staging /cpanelsync/11.48.0.11/cpanel/scripts/updatenow.static.bz2 [20150210.114610] Using mirror '208.109.109.239' for host 'httpupdate.cpanel.net'. [20150210.114610] Set permissions on /usr/local/cpanel/scripts/updatenow.static-cpanelsync to 0700 [20150210.114610] Become an updatenow.static for version: 11.48.0.11 => Log closed Tue Feb 10 11:46:10 2015 ---------------------------------------------------------------------------------------------------- => Log opened from /usr/local/cpanel/scripts/updatenow.static-cpanelsync (902059) at Tue Feb 10 11:46:11 2015 [20150210.114611] Detected version '11.46.2.4' from version file. [20150210.114611] Running version '11.48.0.11' of updatenow. [20150210.114611] Using mirror '208.109.109.239' for host 'httpupdate.cpanel.net'. [20150210.114611] Target version set to '11.48.0.11' [20150210.114611] Checking license [20150210.114611] License file check complete [20150210.114611] Checking that the RPM DB is OK... [20150210.114611] glibc-2.12-1.149.el6.x86_64 [20150210.114611] OK: RPM DB is responding to queries [20150210.114611] Testing if rpm_is_working RPM is installed [20150210.114611] package rpm_is_working is not installed [20150210.114611] Testing if it's possible to install a simple RPM [20150210.114611] Preparing... ################################################## [20150210.114611] rpm_is_working ################################################## [20150210.114611] Switching to version '11.48.0.11' of updatenow to perform sync. [20150210.114612] checkyum version 22.3 [20150210.114613] Loaded plugins: fastestmirror [20150210.114613] Setting up Install Process [20150210.114613] Loading mirror speeds from cached hostfile [20150210.114613] No package giflib available. [20150210.114613] No package libxslt-devel available. [20150210.114614] No package zsh available. [20150210.114614] E Error: Nothing to do [20150210.114614] E The system failed to execute yum with the arguments "-y -c /etc/yum.conf install giflib libxslt-devel zsh" because of an error: The "/usr/bin/yum" command (process 902185) reported the "EPERM" (1) error when it ended. : Error: Nothing to do [20150210.114614] checkyum version 22.3 [20150210.114615] E Sysup: Needed system RPMs were not installed: giflib, libxslt-devel, zsh => Log closed Tue Feb 10 11:46:15 2015 [20150210.114615] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1423597569.log` failed, exited with code 2 (signal = 0) => Log closed Tue Feb 10 11:46:15 2015
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  • cPanelMichael
    ]I'm having the same issue the only difference is, I dunno have the file path to modify the file, i have disabled my firewall and tried still no luck also tried manual install no luck either

    Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.
    0
  • bestr
    Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

    Having similar issue:
    ---------------------------------------------------------------------------------------------------- => Log opened from cPanel Update (upcp) - Slave (284874) at Thu Jul 16 18:27:29 2015 [20150716.182729] Detected cron=0 (manual flag passed on command line) [20150716.182729] Running Standardized hooks [20150716.182729] mtime on upcp is 1417576403 (Wed Dec 3 05:13:23 2014) ---------------------------------------------------------------------------------------------------- => Log opened from /usr/local/cpanel/scripts/updatenow (284876) at Thu Jul 16 18:27:30 2015 [20150716.182730] Detected version '11.46.3.6' from version file. [20150716.182730] Running version '11.46.3.6' of updatenow. [20150716.182730] Using mirror '74.200.65.162' for host 'httpupdate.cpanel.net'. [20150716.182730] Target version set to '11.50.0.25' [20150716.182730] Target version set to '11.48.4.4' [20150716.182730] Upgrade requested to a version more than 1 LTS away. Will upgrade to next LTS first (11.48.4.4). [20150716.182730] Switching to 11.48.4.4 to determine if we can reach that version without failure. [20150716.182730] Retrieving and staging /cpanelsync/11.48.4.4/cpanel/scripts/updatenow.static.bz2 [20150716.182730] Using mirror '74.200.65.162' for host 'httpupdate.cpanel.net'. [20150716.182731] Set permissions on /usr/local/cpanel/scripts/updatenow.static-cpanelsync to 0700 [20150716.182731] Become an updatenow.static for version: 11.48.4.4 => Log closed Thu Jul 16 18:27:31 2015 ---------------------------------------------------------------------------------------------------- => Log opened from /usr/local/cpanel/scripts/updatenow.static-cpanelsync (284876) at Thu Jul 16 18:27:32 2015 [20150716.182732] Detected version '11.46.3.6' from version file. [20150716.182732] Running version '11.48.4.4' of updatenow. [20150716.182732] Using mirror '74.200.65.162' for host 'httpupdate.cpanel.net'. [20150716.182732] Target version set to '11.50.0.25' [20150716.182732] Target version set to '11.48.4.4' [20150716.182732] Upgrade requested to a version more than 1 LTS away. Will upgrade to next LTS first (11.48.4.4). [20150716.182732] Checking license [20150716.182731] License file check complete [20150716.182731] Checking that the RPM DB is OK... [20150716.182731] glibc-2.12-1.149.el6_6.7.x86_64 [20150716.182731] OK: RPM DB is responding to queries [20150716.182731] Testing if rpm_is_working RPM is installed [20150716.182731] package rpm_is_working is not installed [20150716.182731] Testing if it's possible to install a simple RPM [20150716.182731] Preparing... ################################################## [20150716.182731] rpm_is_working ################################################## [20150716.182731] Switching to version '11.48.4.4' of updatenow to perform sync. [20150716.182732] checkyum version 22.3 [20150716.182733] Loaded plugins: fastestmirror, rhnplugin [20150716.182734] Profilename:my.host.here.com [20150716.182734] E This system is not registered with CLN. [20150716.182734] Setting up Install Process [20150716.182734] Loading mirror speeds from cached hostfile [20150716.182734] No package giflib available. [20150716.182735] No package libxslt-devel available. [20150716.182735] No package zsh available. [20150716.182735] E Error: Nothing to do [20150716.182735] E The system failed to execute yum with the arguments "-y -c /etc/yum.conf install giflib libxslt-devel zsh" because of an error: The "/usr/bin/yum" command (process 284960) reported the "EPERM" (1) error when it ended. : This system is not registered with CLN. [20150716.182735] CLN support will be disabled. [20150716.182735] Error: Nothing to do [20150716.182735] checkyum version 22.3 [20150716.182737] E Sysup: Needed system RPMs were not installed: giflib, libxslt-devel, zsh [20150716.182737] ***** FATAL: Cannot proceed. Needed system RPMs were not installed. [20150716.182737] The Administrator will be notified to review this output when this script completes [20150716.182737] E Detected events which require user notification during updatenow. Will send iContact the log => Log closed Thu Jul 16 18:27:37 2015 [20150716.182737] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1437060449.log` failed, exited with code 18 (signal = 0) => Log closed Thu Jul 16 18:27:37 2015
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  • cPanelMichael
    [20150716.182735] E The system failed to execute yum with the arguments "-y -c /etc/yum.conf install giflib libxslt-devel zsh" because of an error: The "/usr/bin/yum" command (process 284960) reported the "EPERM" (1) error when it ended. : This system is not registered with CLN.

    Hello :) Your system package manager (YUM) can not update packages due to the error referenced in this quote. Make sure you have a valid Cloud Linux license and you have not blocked Cloud Linux IP addresses in your firewall. Thank you.
    0

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