Email going to spam

brittbratt

• February 05, 2015 19:40

Hey all my emails are being sent to spam for some reason how do I correct that

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  trex_websouls

  • February 06, 2015 02:46

  You have to enable spf record and DKIM from dns edit zone. Also check your mail server ip reputation from this link: /http://multirbl.valli.org/ If the ip is in blacklist state then send delist request to the particular spam house.

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  mageshm

  • February 06, 2015 10:00

  @ brittbratt, 1) Check your server IP whether its blocklisted or not in SPAM database [url=http://mxtoolbox.com/blacklists.aspx]Email Blacklist Check - See if your server is blacklisted 2) Check mail server log for any SPAM orginated from your server and which domain. 3) Check the corresponding domain files properly whether they have Bulk mailing script. 4) Check these records are enabled or not (spf, DKIM, RDNS) Past here SPAM mail copy to check further.

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  cPanelMichael

  • February 06, 2015 15:45

  Hello :) Could you provide some more details? For instance, is this happening on a specific remote mail server? Do you have SPF/DKIM enabled and is RDNS enabled for your IP address pointing back to your hostname? Thank you.

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  brittbratt

  • February 07, 2015 01:32

  I use to be on HostGator and I never had an email message go to spam but when I changed to another less known host for vps all my emails I sent from my website email goes to the spam box and how would I check Do you have SPF/DKIM enabled and is RDNS enabled for your IP address pointing back to your hostname?

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  cPanelMichael

  • February 12, 2015 19:10

  ]I use to be on HostGator and I never had an email message go to spam but when I changed to another less known host for vps all my emails I sent from my website email goes to the spam box and how would I check Do you have SPF/DKIM enabled and is RDNS enabled for your IP address pointing back to your hostname?

  
  The following document explains how to enable SPF and DKIM: Email Authentication You will need to contact your hosting provider and ask them to setup RDNS for your server's IP address pointing to your server's hostname. Thank you.

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  jrenjithk

  • February 12, 2015 20:28

  Tried the above, still the mails sent to gmail goes to Spam and hence my clients complain about mail not received. Any other solution to get rid of this?

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  cPanelMichael

  • February 13, 2015 17:02

  Please keep in mind that cPanel does not control how Google determines which messages are detected as SPAM. Please try contacting Google directly to address this:

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