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Cannot send mail and check mail

jasonman
Hello, I cannot login the mail account in cpanel and send mail. In WHM, I check the Mail Delivery Reports and find that a lot of mail delivery from root account every minute
root@domain.com Feb 13, 2015 2:30:14 PM unknown 1YM9lL-0006gv-Vv In progress View Details unknown root@domain.com Feb 13, 2015 2:30:14 PM unknown 1YM9lL-0006hI-UX In progress View Details unknown root@domain.com Feb 13, 2015 2:30:14 PM unknown 1YM9lL-0006gk-V2 In progress View Details unknown root@domain.com Feb 13, 2015 2:30:14 PM unknown 1YM9lL-0006hA-Tc In progress View Details unknown root@domain.com Feb 13, 2015 2:30:14 PM unknown 1YM9lL-0006gn-S6 In progress View Details unknown root@domain.com Feb 13, 2015 2:30:14 PM unknown 1YM9lL-0006hD-Sy In progress View Details unknown root@domain.com Feb 13, 2015 2:30:14 PM
Thanks! [COLOR="silver">- - - Updated - - - I would like to attach the photo to show the problem but it show me exceeds my quote. How can I delete the old photo from old posts?

Comments

6 comments

Date Votes
  • 24x7server
    Hello, I can see you have root access so you can check the mails logs of this mails. Please login your server and and check this with the following command,
    grep 1YM9lL-0006gv-Vv /var/log/exim_mainlog
    0
  • cPanelMichael
    Hello :) Could you elaborate on how you are unable to send email? What specific error message do you receive? Thank you.
    0
  • jasonman
    I check the Mail Delivery Reports, the server send many mail from root@domain.com to root@domain.com every minute. Something these mail success to send but sometime cannot, as follow:
    root@domain.com Feb 14, 2015 3:18:15 PM unknown 1YMWzL-00010b-K9 In progress View Details unknown root@domain.com Feb 14, 2015 3:18:15 PM unknown 1YMWzL-00010U-KB In progress View Details unknown root@domain.com Feb 14, 2015 3:18:15 PM unknown 1YMWzL-00010f-KG In progress View Details unknown root@domain.com Feb 14, 2015 3:18:15 PM unknown 1YMWzL-00010J-Cn In progress View Details unknown root@domain.com Feb 14, 2015 3:18:15 PM [SNIPPED by Infopro]
    I dont know where these root mail come from, how can I check it?
    0
  • 24x7server
    ]
    root@domain.com Feb 14, 2015 3:18:15 PM unknown 1YMWzL-00010b-K9 In progress View Details unknown

    I think these are all the root mail which are not delivered. Can you please click on "View Details" of one of the mails and update here so that we can check this for you.
    0
  • jasonman

    root@domain.com Feb 14, 2015 5:13:17 PM unknown 1YMYmc-0005gI-TK In progress View Details unknown root@domain.com Feb 14, 2015 5:13:17 PM unknown 1YMYmc-0005gU-Ra In progress View Details unknown root@domain.com Feb 14, 2015 5:13:17 PM unknown 1YMYmc-0005fd-Ko In progress View Details unknown root@domain.com Feb 14, 2015 5:13:17 PM unknown 1YMYmc-0005gl-Rs In progress View Details unknown root@domain.com Feb 14, 2015 5:13:17 PM SNIPPED By Infopro]
    If the mail fail to delivery, the detail as follow: Event: inprogress unknown U
    ser: root Domain: Sender: root@domain.com Sent Time: Feb 14, 2015 5:13:17 PM Sender Host: localhost Sender IP: 127.0.0.1 Authentication: localuser Spam Score: Recipient: unknown Delivered To: unknown Delivery User: unknown Delivery Domain: unknown Router: unknown Transport: unknown Out Time: Feb 14, 2015 5:13:17 PM ID: 1YMYmc-0005gI-TK Delivery Host: Delivery IP: Size: 681 bytes Result: In progress If success as follow: Event: success success User: root Domain: Sender: root@domain.com Sent Time: Feb 14, 2015 5:11:17 PM Sender Host: localhost Sender IP: 127.0.0.1 Authentication: localuser Spam Score: Recipient: root@domain.com Delivered To: root@domain.com Delivery User: root Delivery Domain: Router: localuser Transport: local_delivery Out Time: Feb 14, 2015 5:12:17 PM ID: 1YMYkg-0005Sv-7x Delivery Host: localhost Delivery IP: 127.0.0.1 Size: 640 bytes Result: Message accepted
    Thank you very much! [COLOR="silver">- - - Updated - - - There are around 30 root mail delivery every mintue. [COLOR="silver">- - - Updated - - -
    ]Hello, I can see you have root access so you can check the mails logs of this mails. Please login your server and and check this with the following command,
    grep 1YM9lL-0006gv-Vv /var/log/exim_mainlog

    After check with the command, show as follow: 2015-02-13 14:30:06 1YM9lL-0006gv-Vv <= root@domain.com U=root P=local S=679 T="Cron chmod 7777 /etc/whitptabil" for root 2015-02-13 14:30:06 1YM9lL-0006gv-Vv no immediate delivery: load average 24.88
    0
  • cPanelMichael
    ]no immediate delivery: load average 24.88

    You should address this issue first. The following thread offers guidance on troubleshooting high loads: Troubleshooting High Loads On Linux Systems
    ]2015-02-13 14:30:06 1YM9lL-0006gv-Vv <= root@domain.com U=root P=local S=679 T="Cron chmod 7777 /etc/whitptabil" for root

    Review your root cron jobs to determine if a cron job exists that's sending out that email notification:
    crontab -l
    Thank you.
    0

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