Can't stop spam emails on ONE email account
Hello community,
I have been having the worst time trying to stop spam (generally 10 emails) for only 1 account that I have on the same server.
I don't know why this is, but I have contacted the hosting company and they have made changes but it hasn't helped.
I also went through various steps at trying to adjust scores and blacklist to no avail :confused:
What can I do to fix this issue?
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an example of the settings I have in my spamassasin. I also noticed I don't have the option to rename headers for whatever reason.
Thank you in advance everyone!!
D
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A few questions if I may: Where exactly is that screenshot taken from? Where did you get those settings you have there? 0 -
That screenshot was taken from my cpanel control panel in the advanced spam assassin section. The settings used were taken from a web hosting website FAQ about configuring spam assassin....not that it has helped much though :( Any tips? 0 -
Why are scores listed 4 times in each form? Got a link to the docs you used? 0 -
/https://www.a2hosting.com/kb/cpanel/cpanel-mail-features/unwanted-e-mail-spam Its my first time using cpanel so it seemed like a good resource to follow. 0 -
Seems legit: Apache SpamAssassin - cPanel Documentation I don't have any experience with fine tuning these this way. I also went through various steps at trying to adjust scores and blacklist to no avail
What happens when you blacklist the emails?0 -
nothing, they still get through. the issue is that there are always new types of spam emails coming through so blacklisting isnt the key. 0 -
What version of cPanel are you on? 0 -
11.48..so up to date, I don't understand why it's only one email letting spam through. it's driving me crazy 0 -
In that accounts cPanel > Email section > Default Address, what are the settings there? 0 -
It was set to Discard and the account is a different one from the email in question. However, I am trying to edit the user level filters for the email in question and although the filter is telling me: The Filter has matched the following condition(s): $header_from: contains onlinedoctorate it still tells me: Filtering did not set up a significant delivery. Normal delivery will occur. So, does this confirm that although it did match a filter, it will still deliver it normally? 0 -
OK, so I tried to make a new set of user level filters, it seems that it is now rejecting the test messages. So I'll give it a few hours and see if it helps. I'll report back 0 -
ok, so after having created a user level filter with about 40 lines of text to catch the spam emails, I've pretty much managed to stop incoming mails. However this seems like a lot of work to do for other email accounts. I don't understand why the emails are not being caught by spam assassin? Is there a guide to how to set up spam assassin that isn't just a FAQ? thank you 0 -
Hello :) There are several options available in "WHM Home " Service Configuration " Exim Configuration Manager" that you might find beneficial for preventing SPAM if SpamAssassin is not effective enough: Exim Configuration Manager Thank you. 0 -
In my case, I don't have access to WHM, only cpanel. Would this be something I have to ask the hosting company to do? Thanks 0 -
Yes, I suggest consulting with your hosting provider about how to proceed to address the issue. Thank you. 0 -
Thank you Is there some kind of list that cpanel can use to blacklist emails? 0 -
Without root access, there's not much you can do in terms of customizing Exim to block domain names from a list in a file. Thank you. 0
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