PCI & Email/FTP Ports - cPanel only NOT WHM

sflwa

• March 04, 2015 15:36

I'm sure this has been asked 100 times, but I couldn't find the answer. I have a cPanel server with GoDaddy - Not a WHM - just cPanel - the ONLY thing left to pass PCI is plaintext login on 21/25/110/587 I'm looking for suggestions as what I can do / tell trustwave to get it to pass. We are not using email or FTP on the server (only the server accounts are setup) Thanks in advance

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  Infopro

  • March 04, 2015 21:53

  This thread may be of some use: Re: Disable SMTP plain text authentication on non TLS port - cPanel Forums

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  sflwa

  • March 04, 2015 23:07

  Infopro - Thank you and I did find that earlier, however as I said I don't have access to the WHM panel - just the cPanel so I can't make that change

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  Infopro

  • March 04, 2015 23:19

  Indeed, your Hosting Provider would need to assist you with this. (If they choose to.) Have you asked them for assistance?

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  sflwa

  • March 04, 2015 23:35

  Yep - GoDaddy is telling me I need to go up to the VPS line vs the shared line - I will still have cPanel - but I will have full root access on the box

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  cPanelMichael

  • March 05, 2015 15:23

  ]Yep - GoDaddy is telling me I need to go up to the VPS line vs the shared line - I will still have cPanel - but I will have full root access on the box

  
  Hello :) Yes, that's correct. You can't make changes to services as mentioned in the referenced post without root access. Thank you.

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