Spam Assassin Update Failed
I'm quite stuck.
My customers are complaining of too much spam, I checked the server and spamd is stopped. I setup logging so I will receive a email when it stops, thus every 5minutes I get a email.
I have tried restarting the server, /usr/local/cpanel/3rdparty/perl/514/bin/su-update -D, changed DNS Servers, and logged a ticket. When I logged a ticket, the support was great but could not fix it. "The issue is not on your server itself, it's with the network your server is connected to. You can see in my previous response that I resolved the DNS record for mirrors.updates.spamassassin.org using the same DNS resolver that you're server uses 8.8.8.8 which is Google's public DNS server. We cannot assist with this issue as it's an issue with your server's network. You will want to contact your network administrator, server provider, or data center about this issue." Which I don't have another Network Administrator, it's me and I'm stuck because everything else looks great. The actual error is I believe "error: no mirror data available for channel updates.spamassassin.org" and "channel: MIRRORED.BY file URL was not in DNS, channel Failed"
So any assistance will be great.
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Server: cpanel.domain.com
Primary IP Address: 192.168.0.000
Service Name: spamd
Service Status: failed
Notification: The service "spamd" appears to be down.
Service Check Method: The system"s command to check or to restart this service failed.
Number of Restart Attempts: 5
**I have tried restarting the server, /usr/local/cpanel/3rdparty/perl/514/bin/su-update -D, changed DNS Servers, and logged a ticket. When I logged a ticket, the support was great but could not fix it. "The issue is not on your server itself, it's with the network your server is connected to. You can see in my previous response that I resolved the DNS record for mirrors.updates.spamassassin.org using the same DNS resolver that you're server uses 8.8.8.8 which is Google's public DNS server. We cannot assist with this issue as it's an issue with your server's network. You will want to contact your network administrator, server provider, or data center about this issue." Which I don't have another Network Administrator, it's me and I'm stuck because everything else looks great. The actual error is I believe "error: no mirror data available for channel updates.spamassassin.org" and "channel: MIRRORED.BY file URL was not in DNS, channel Failed"
So any assistance will be great.
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Hello :) Could you let us know the ticket number so we can review a more detailed report about this issue and check for any additional solutions? Thank you. 0 -
]Hello :) Could you let us know the ticket number so we can review a more detailed report about this issue and check for any additional solutions? Thank you.
** [cPanel tickets ID# 6189231] Re: Service SPAMD not starting ** Thank you.0 -
Looks like I fixed it. I found a example MIRRORED.BY file in the net, copied a couple of channels and manually created the file. If anyone could copy and paste a correct MIRRORED.BY file I can update mine correctly. Thanks - in advance. 0
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