About apply license to WHM&CPanel behind two high available firewalls.

cuongvttt

• March 15, 2015 23:15

I have the problem: My server's IP licensed to CPanel is 103.27.xxx.xxx My server's Public IP to access to CPanel is 103.27.xxx.xxx My server's Local IP is 172.16.x.xx High Available firewall 1: 103.27.xxx.xx High Available firewall 2: 103.27.xxx.xx After installing CPanel i see local ip 172.16.x.xx NAT to 103.27.xxx.xxx So when i run this script # /usr/local/cpanel/cpkeyclt Updating cPanel license...Done. Update succeeded. Building global cache for cpanel...Done but when i access to WHM&CPanel it still infos: Trial License This copy of cPanel & WHM is for trial use and will expire at the end of the trial period. You will need to upgrade to a paid copy of cPanel & WHM to continue using the software after that period. Please help me to resolve this problem. Thank you so much.

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  cPanelMichael

  • March 16, 2015 12:33

  Hello, You will need to license the IP address that your server uses for outgoing connections. You can verify which IP address that is with a command such as:
  lynx -dump http://www.cpanel.net/showip.cgi
  Thank you.

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  cuongvttt

  • March 17, 2015 07:23

  This problem resolved, it relates to my HA firewalls. Thank you so much, Michael.

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  cPanelMichael

  • March 17, 2015 12:25

  I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

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