Email Size larger than it should be!

BlueSteam

• March 16, 2015 02:46

Hello, As you can see from the attachment below, I have two mp3 files attached to the email which are 10.3MB and 10.4MB respectively. Total should be 20.7MB. However the email size is 28.3MB. Where is the the extra 7.6MB coming from??? 27331 NOTE: Personal info blacked out for obvious reasons. I would appreciate some assistance. Thanks Brett

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  24x7server

  • March 16, 2015 11:47

  Can you please let me know where are you checking mail size and it's showing 28.3MB?

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  BlueSteam

  • March 16, 2015 11:55

  In Horde. in the Inbox.

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  cPanelMichael

  • March 16, 2015 18:48

  Hello, Check to see the disk space usage of the individual email from the command line to see if it matches what Horde shows. EX:
  du -sh /home/$username/mail/$domain/$email-account/cur/$MSGID
  Thank you.

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  kdean

  • March 17, 2015 01:52

  When you attach documents to an email they are text-encoded for transmission which is always a good bit larger than the original files. I suspect that's what you're seeing.

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  BlueSteam

  • March 17, 2015 10:54

  Hello, Check to see the disk space usage of the individual email from the command line to see if it matches what Horde shows. EX:
  du -sh /home/$username/mail/$domain/$email-account/cur/$MSGID
  Thank you.

  
  It does match but that's not the point. The point is that the email is far larger than it should be.

  When you attach documents to an email they are text-encoded for transmission which is always a good bit larger than the original files. I suspect that's what you're seeing.

  
  I am yet to see a plain text-encoded email without ANY information in the body to be in the MB of size. I did another test. See below. This is before sending but the file is uploaded. 27371 This is the received email. suddenly 5.9MB larger! 27401 On Disk Size: 27411

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  Infopro

  • March 17, 2015 11:00

  This is the received email. suddenly 5.9MB larger!

  
  How big is it after you download from the received email, to your computer?

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  BlueSteam

  • March 17, 2015 11:32

  Windows PC: 16MB Mac OSx: 23MB

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  Infopro

  • March 17, 2015 11:34

  BRB, need to test this myself.

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  BlueSteam

  • March 17, 2015 11:45

  See snapshots of Windows and MacOSX Windows 8.1 Outlook 365 27421 Mac OSx 27431

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  Infopro

  • March 17, 2015 11:57

  Sending an email from Webmail with a 5.2 MB MP3 to MAC mail, the email I receive is 7.4MB.

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  BlueSteam

  • March 17, 2015 12:45

  Well that proves what I'm saying. There is a massive overhead added somewhere and it shouldn't be. It also seems to be % based. the larger the attachment, the larger the overhead. like 45% extra or so.

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  Infopro

  • March 17, 2015 15:54

  I don't think this is a cPanel issue though. Saving that same file from the email I received on my MAC, to my desktop, the file size is the "normal" original file size, exactly. I can't tell you about compression and how email works, all I can confirm is, yep, this does happen. And I can live with that.

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