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Unable to receive email from Google

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5 comments

  • cPanelMichael
    Hello, What output do you see when searching for the email in /var/log/exim_mainlog? EX:
    exigrep user@gmail /var/log/exim_mainlog
    Does the Google user receive a specific bounce message? Thank you.
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  • guestofhonor
    Hello, no it doesn't, i can receive emails from any mail server except google ! and this is what i get when i type the command you sent me [Removed Actual Email Addresses] Regards
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  • cPanelMichael
    Could you run the command I recommended in my previous post and let us know the output? Thank you.
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  • guestofhonor
    Could you run the command I recommended in my previous post and let us know the output? Thank you.

    I did already ! Regards
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  • cPanelMichael
    Thanks, I do see you edited your post to add that information. Those are all messages you sent to that Google address, so I went ahead and removed the content because you posted actual email addresses. I suggest consulting with Google because the Google users do not receive a bounce, and the email never makes it to your cPanel server based on the output in /var/log/exim_mainlog. Thank you.
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