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Accidently uploaded home directory backup

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6 comments

  • cPanelMichael
    Hello, Do you have any recent full backups of the account that you can restore, so you can then restore the correct backup file to the account? Thank you.
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  • Stuck
    Hey, Thanks for the reply. I do have a backup from around 1 week ago but to be honest I have been working on the sites a lot, I was just doing a full backup after I finished up a few things, including moving that site from another server.. I thought I would get those done first as my backup is pretty big, wrong choice! If I could just find out what files have been changed to redirect the root to RestoredSite.com that would be great. Thanks again
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  • cPanelMichael
    Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.
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  • Stuck
    Hey Michael, Thanks again for the reply. Just logged in to submit a ticket but this is on a shared server, I don't have WHM / A support access ID for the account.
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  • Stuck
    Hey, Anyone know what could be causing this please? Thanks
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  • cPanelMichael
    I suggest contacting your web hosting provider for assistance so they can take a closer look and determine the cause of the issue. Thank you.
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